Care Concierge/RN - Asheville

At Home Harmony is redefining care for aging adults through a coordinated, home-based medical and pharmacy model. Our Care Concierge Team—comprised of experienced RNs, LPNs, and MAs—is passionate about delivering high-touch clinical support and thoughtful case management.

As a Care Concierge / RN, you'll partner closely with a local provider to manage and support a dedicated patient panel. This is a hybrid role, blending remote clinical work with occasional in-office and in-home patient support. Your first 90 days will be office-based for training, followed by a flexible mix of home, office, and limited community-based work.

What You'll Do

Clinical & Case Management Support (Primarily Remote)

• Serve as the primary clinical liaison between provider, patients, families, and care partners
• Triage patient concerns via phone and manage EMR inboxes
• Schedule appointments, document care, and maintain accurate EMR records
• Coordinate diagnostic testing, DME orders, and review results for provider follow-up
• Monitor remote patient data (BP, pulse ox, etc.) and respond to abnormal readings
• Develop personalized care plans and support chronic care management
• Assist with care transitions (hospital discharges, rehab admissions, home health coordination)
• Educate patients and caregivers on disease management and risk reduction

Occasional In-the-Field Responsibilities

• Set up RPM devices and complete assessments as needed
• Perform infrequent home visits for lab draws or patient support

What We Are Looking For

• 5+ years of experience in case management, home health, hospital, or outpatient settings
• Experience in geriatrics, family/internal medicine, cardiac, or pulmonary care
• Active, unrestricted RN license and BLS certification
• EMR experience (Athena preferred) and strong technology skills
• Excellent communication, organization, and documentation skills
• Self-motivated, adaptable, and comfortable working independently in a remote environment
• Flexible and adaptable to changing operations as we grow and develop this office
• Valid drivers license, clean driving record, and ability to lift up to 50 lbs

Why At Home Harmony

• Meaningful work with aging adults in a truly patient-centered model
• Collaborative, supportive clinical team
• Flexible hybrid work environment
• Opportunity to make a direct impact on patient outcomes and quality of life

At Home Harmony

Launched in 2022, At Home Harmony is an innovative home-based Medical and Pharmacy practice in Richmond, VA providing exceptional healthcare for aging adults with complex chronic conditions. We are experts in utilizing Medicare's comprehensive programming to provide coordinated top-quality care.

If you are seeking a meaningful, flexible opportunity in a team-oriented environment, consider a role with us. Bring your ideas, knowledge, passion and dedication to our growing team and together we can make a difference in the lives of our beloved senior population.