Medical Assistant - At Home Harmony

If you are a Medical Assistant seeking a challenging, rewarding and flexible opportunity in an exciting and entrepreneurial environment, then this position is for you.

At Home Harmony is seeking a compassionate and detail-oriented Medical Assistant to join our growing in-home medical practice. This role is central to ensuring seamless coordination of patient care by supporting our Advanced Practice Providers (APPs) and Physicians through visit preparation, telephonic patient check-ins, and real-time clinical support. Following a successful probationary period, this position will offer the flexibility of hybrid work (work from home and in office) for eligible duties.

Key Responsibilities:

• Conduct telephonic patient check-ins prior to scheduled visits to verify demographics, medications, allergies, and recent health changes.
• Support APPs and MDs by ensuring all pre-visit documentation is complete and uploaded into the EMR (Athena).
• Coordinate patient scheduling, appointment reminders, and follow-up calls.
• Review hospital discharges and communicate key updates to the provider team.
• Assist with incoming patient calls, messages, and coordination between departments (pharmacy, personal care, GUIDE program, etc.).
• Document accurately within EMR and maintain compliance with HIPAA and internal privacy policies.
• Track labs, imaging, and referral requests; ensure timely communication of results to providers and patients.
• Participate in daily huddles and interdisciplinary team meetings.
• Support population health initiatives and care coordination workflows.
• Perform administrative or clinical support tasks as assigned by leadership.
• May be expected or asked to visit patients in their homes to collect clinical documents.
• May be asked to visit patient homes to set up Remote Patient Monitoring (RPM) devices, including blood pressure monitors or scales.
• May be asked to conduct home visits for clinical services such as blood draws, vaccine administration, and/or urine sample collection.
• Candidates should be comfortable entering patient homes and performing clinical duties in a home-based environment.
• Certified or Registered Medical Assistant preferred (CMA, RMA, CCMA).
• Minimum 12 years of clinical or telehealth experience in a medical practice or home-based care setting.
• Strong computer skills and familiarity with EMRs (Athena experience preferred).
• Excellent communication and customer service skills.
• Ability to work independently and manage multiple priorities.
• Reliable and professional with strong attention to detail.
• Need to pass either driving history screen or have reliable transportation with proof of insurance.

Qualifications, Schedule & Work Environment:

• Monday - Friday, 8:00- 4:30
• Office-based during initial training and probationary period.
• Eligible for remote work (partial WFH) upon completion of probation, based on performance and departmental needs.

Compensation & Benefits:

• Competitive hourly rate (commensurate with experience) - $20-$23 Hour
• Paid time off, holidays, and benefits package (health & 401K)
• Opportunity for professional growth within a fast-expanding, patient-centered care model

About At Home Harmony:

At Home Harmony is a multidisciplinary medical practice providing integrated primary care, care management, and dementia-focused programs throughout Virginia and surrounding regions. Our mission is to bring compassion, coordination, and clinical excellence directly to where patients live at home.