Working Supervisor

Join One of NYC's Most Respected Concierge Medical Practices

Morledge Medical is a highly regarded concierge practice delivering exceptional, personalized care to a discerning patient population. With a focus on internal medicine, travel medicine, corporate healthcare, and executive physicals, we pride ourselves on offering a seamless, high-touch experience.

We are seeking a dynamic, hands-on Working Supervisor to help lead our close-knit team of two providers and three staff members. This is a unique opportunity for a motivated leader who enjoys balancing team management with day-to-day operational involvement.

Why This Role Stands Out

This isn't your typical supervisor position—you'll be at the center of everything, ensuring both patients and staff have an exceptional experience every single day. If you thrive in a fast-paced, patient-focused environment and enjoy wearing multiple hats, this role is for you.

What You'll Do

As the Working Supervisor, you'll serve as the operational backbone of the practice—leading the team while staying actively engaged in daily workflows.

Key Responsibilities:

• Lead and support front and back office staff
• Jump in to assist with front desk responsibilities as needed
• Oversee scheduling, insurance verification, billing, credentialing and pre-authorizations
• Educate patients on concierge services and membership options
• Provide pricing and program quotes to patients
• Optimize provider schedules for efficiency and flow
• Deliver and reinforce an exceptional patient experience
• Track and report on program and membership sales
• Coordinate with vendors (EMR, billing, accounting, concierge platforms)
• Ensure compliance with HIPAA, OSHA, and internal standards
• Conduct staff training, performance reviews, and manage employee relations
• Troubleshoot basic IT and operational issues
• Manage office inventory and supplies
• Handle bill pay using QuickBooks
• Handle payroll using Paychex
• Maintain a polished, efficient, and welcoming office environment

What We're Looking For

We're seeking a confident, organized leader who brings professionalism, positivity, and a solutions-oriented mindset to everything they do.

Qualifications:

• Minimum 3 years of medical front office experience, supervisory experience is a plus
• Proven leadership and team management skills
• Strong organizational and multitasking abilities
• Ability to stay calm and effective under pressure
• Proficiency with EMR systems and general computer applications
• Excellent communication and interpersonal skills
• Passion for delivering outstanding patient service
• Team-oriented with a proactive, roll-up-your-sleeves attitude
• Strong computer skills including Microsoft Office skills (Word, Excel)
• Experience with QuickBooks is a plus

Position Details

• Full-time or Part-time (3 or 4 days per week—you decide!)
• Monday–Friday, daytime hours only
• No nights or weekends

Compensation & Benefits

• Salary: $65,000 – $75,000 (based on experience and full-time/part-time status)

Full-Time Benefits Include:

• 401(k) with employer match
• Health insurance
• Paid time off

Ready to Take the Next Step?

If you're a natural leader who enjoys creating structure, supporting a team, and delivering a high-end patient experience, we'd love to connect with you.

Apply today and become a key part of a premier concierge practice redefining healthcare in New York City.