[A] Go-to-Market (GTM) Operations Manager

Go-to-Market (GTM) Operations Manager
Location: Remote (EST hours required)
Team: Growth
Reports to: Head of Growth

The Role

We're looking for a GTM Operations Manager to build and scale the operational backbone of our growth engine. This is a cross-functional role that sits at the intersection of marketing, sales, partnerships, and customer success ensuring we move fast without breaking things, and that our tools, processes, and data all work in harmony.

You'll own the growth tech stack (HubSpot, Outreach, Chili Piper, ZoomInfo, Hotjar, SimilarWeb, and more), manage lead and funnel operations, define scalable processes, and help every GTM team member operate more effectively. Youll also be responsible for reporting, data quality, and cross-team enablement.

If you're a systems thinker, obsessed with process, and excited by the idea of working across the full go-to-market motion at a high-growth startup wed love to meet you.

What You'll Do

• Own and evolve our GTM tech stack (HubSpot, Outreach, Chili Piper, ZoomInfo, Hotjar, SimilarWeb, Vendelux, etc.) to support both execution and reporting across marketing, sales, and partnerships
• Build and maintain processes that support lifecycle programs across inbound, outbound, partner, and customer marketing motions
• Collaborate cross-functionally with marketing, sales, partnerships, and success to ensure workflows, handoffs, and data tracking are clean and consistent
• Train and support teams on system usage, process adoption, and new tool rollouts; serve as the first line of troubleshooting
• Manage reporting infrastructure, build dashboards, and deliver insights on funnel performance, conversion, pipeline velocity, and campaign ROI
• Support lead scoring, routing, and segmentation, ensuring timely follow-up and consistent data flow into HubSpot and Salesforce
• Audit and maintain data quality, helping to enforce governance and make sure our data is clean, structured, and trustworthy
• Advise on GTM infrastructure roadmap, identifying gaps, evaluating new tools, and implementing enhancements that improve operational efficiency

What You'll Bring

• 35 years of hands-on experience in Marketing or Revenue Operations, ideally in a SaaS or startup environment
• Deep understanding of marketing automation (HubSpot is a must) and CRM best practices (Salesforce a plus)
• Experience with tools like Chili Piper, Outreach, ZoomInfo, and other funnel optimization and GTM analytics tools
• Strong analytical skills; ability to work with data in Google Sheets, Excel, or BI tools and turn it into actionable insights
• Proven ability to build and document processes, manage cross-functional requests, and train non-technical users
• Familiarity with B2B demand generation, inbound/outbound campaigns, and lead lifecycle tracking
• Comfortable balancing competing priorities from different teams and managing up to ensure accountability

Why Join Rise

• Competitive salary + equity/bonus opportunities in a high-growth, VC-backed startup
• Fully remote, flexible work environment (EST hours required)
• Unlimited PTO
• Comprehensive health, dental, and vision coverage
• Annual learning & development stipend
• Access to emerging tech stacks and the opportunity to build in Web3
• Collaborative team culture with opportunities to grow into senior leadership roles as we scale

About Rise

Rise is a Web3-enabled compliance and payroll platform for the modern global workforce. We help organizationstraditional and crypto-native alikehire, manage, and pay international contractors and full-time employees compliantly and seamlessly in both fiat and crypto.

Our dual infrastructure and on-chain identity system allow for faster, automated payments and compliance while offering contractors access to global benefits like health and travel insurance. Backed by top VCs, were scaling rapidly and expanding our go-to-market engine.