Job Summary:

Seeking an experienced IT Infrastructure Support Professional with strong project delivery and technical skills. Ideal candidates will be client-focused, detail-oriented, self-motivated, and eager to grow within a structured, process-driven environment.

Key Requirements:

• Experience:

  • Minimum 5 years in IT infrastructure support (not application support).

  • At least 3 years leading or independently delivering IT infrastructure projects.

Essential Attributes:

• Strong dedication to providing excellent client experiences.

• Positive attitude and team-first mindset.

• Willingness to follow processes and utilize available tools.

• High attention to detail and quality of work.

• Proactive, self-directed, and reliable.

• Strong communication skillsboth verbal and written.

• Willingness to seek help when needed while maintaining team efficiency.
  

Technical Skills & Working Knowledge:

Networking:

• TCP/IP, LAN, WAN, VPN, Datacenter, Cloud

• Firewalls (Meraki, SonicWALL, Cisco ASA)

• Switches (VLAN, SNMP, STP)

• Wireless network setup and troubleshooting

• Enterprise storage solutions (SAN/NAS)
  

Systems:

• Windows Server (administration, hardware, deployment)

• Hyper-V (administration and deployment)

• Office 365 (administration and deployment)

• Cloud platforms (AWS, Azure)

Workstations:

• OS: Windows 10, macOS

• Application management: Microsoft Office, QuickBooks

Communications:

• VOIP systems (e.g., RingCentral)

Benefits: