Description:
Job Title:Customer Support Experience Architect Location: Dubai, UAE Job Summary Design and implement AI-driven customer experience solutions Develop multichannel support systems, integrate CRM and automation tools, and create seamless AI-to-human escalation flows. Key Responsibilities - Architecting AI Workflows: Design and deploy Agentic AI workflows using GPT-4o, LangChain, and custom flows - Multichannel Support: Develop a multichannel support stack including WhatsApp, in-app chat, web, IVR, and more - CRM …