Let Property Sales Ltd – Privacy & Data Information
1. Contact Details
1.1 Name: Let Property (Trading as Let Property Sales Limited)
1.2 Sales: 0141 674 1833
1.3 Lettings: 0141 674 1840
1.4 Email: hello@letproperty.co.uk
2. The Type of Personal Information We Collect
2.1 We currently collect and process the following information:
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Personal identifiers, contacts, and characteristics (e.g., name and contact details)
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Information about your property relevant to the sale or rental of it
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Marketing identifiers from social media and search engines such as Facebook, Google, and TikTok
3. How We Get Personal Information and Why We Have It
3.1 Most of the personal information we process is provided directly by you for one of the following reasons:
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To get a valuation on your property
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To get in touch with us via our website, LetProperty.co.uk
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Because you were looking to sell with a third party, and they provided your information to assist with the sale or rental of your property
3.2 We also receive personal information indirectly from the following sources:
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Marketing identifiers from social media and search engines such as Facebook, Google, and TikTok
3.3 We use the information you provide to sell or rent your property for the best possible price.
3.4 We may share this information with third parties with your written or verbal consent. This includes, but is not limited to, parties such as solicitors, surveyors, and mortgage brokers.
4. Lawful Bases for Processing Personal Data
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing personal information are:
4.1 Your consent – You can remove your consent at any time by contacting us via email at hello@letproperty.co.uk
4.2 We have a contractual obligation
4.3 We have a legal obligation
4.4 We have a vital interest
4.5 We need it to perform a public task
4.6 We have a legitimate interest
5. How We Store Your Personal Information
5.1 Your information is securely stored through:
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Google Drive functionality
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Amazon AWS server technology linked to our internal CRM
5.2 All storage locations are fully GDPR compliant.
6. Your Data Protection Rights
Under data protection law, you have the following rights:
6.1 Right of access – Request copies of your personal information
6.2 Right to rectification – Request correction of inaccurate information or completion of incomplete information
6.3 Right to erasure – Request deletion of your personal information in certain circumstances
6.4 Right to restriction of processing – Request that processing of your personal information is restricted in certain circumstances
6.5 Right to object to processing – Object to the processing of your personal information in certain circumstances
6.6 Right to data portability – Request that your personal information is transferred to another organisation, or to you, in certain circumstances
6.7 No charge is required to exercise your rights. Requests will be responded to within one month.
6.8 Please contact hello@sales.letproperty.co.uk to make a request.
7. Your Right to Data Removal
7.1 In compliance with app store requirements, you can request deletion of your personal data by emailing hello@sales.letproperty.co.uk with the subject "Data Removal Request"
7.2 Please provide:
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Name
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Email
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Phone number
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Property address (if applicable)
7.3 Data we will remove:
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Personal contact details
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Property information
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Marketing identifiers
7.4 Timeline: We will respond within 1 month.
7.5 Exceptions: Some data may be retained for legal compliance, fraud prevention, or security purposes.
8. How to Complain
8.1 If you have concerns about our use of your personal information, you can make a complaint to us via email at hello@sales.letproperty.co.uk
8.2 You can also complain to the Information Commissioner’s Office (ICO) if you are unhappy with how we have used your data.
ICO Contact Details:
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Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
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Helpline: 0303 123 1113
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Website: https://www.ico.org.uk