Medical Affairs Associate

Position Overview

The Medical Affairs Associate (the Associate) will work closely with downstream Medical Affairs team members in charge of educational programs as well as the HCP marketing team. The Associate will also support day-to-day operational activities by the Medical Education Manager in the execution of the programs. The medical education initiatives include webinars, podcasts, symposia, video content, peer-to-peer and other ancillary education programs. The Associate will help identify the best ways to collect and report on KPI metrics – and improve overall efficiency on how we run these programs.

The role of the Associate is to support the overall successful execution of the International Medical Education programs. One important key responsibility is to define, develop and implement the process of collecting Health Care Professional (HCP) feedback and other quantitative and qualitative measures on our educational programs, and to track the metrics to show key performance indicators (KPI) are being met. This project will help measure the impact of our programs in a continuous quality improvement effort and support the collection of valuable feedback for enhancing our educational offerings to HCPs. The Associate will determine metrics to be collected to define and streamline the process for collection of both local country-level and international education feedback and metrics to provide comprehensive data on all medical education throughout the international business. Collection should be as automated as possible. Measures will be compiled on a global dashboard to be set up.

Projects And Responsibilities

• Identify and analyze options for webinar and event surveys: these must be easy to translate and easy to analyze the data and generate reports from.
• Choose the most efficient and effective survey option for webinars
• Create a dashboard with quarterly reports on international and country-level medical education events to evaluate if KPIs are being met and report on HCP feedback and the cost/value of each event
• Partner with marketing to support efficient and timely advertising of medical education events
• Partner with marketing to ensure all recordings, podcasts etc are available on the website and updated regularly and in a timely manner – for all country websites
• Re-group existing slide decks into topic specific slide decks – exercise, bolus specifics (custom foods), training and education, AID guidelines and use, and maintain the case study library
• Help coordinate translation of medical education slides – either through AI or our translation vendor.
• Continue the work with AI translation to improve podcast translation solution
• Streamline and structure the communication of topic and plans between country medical education plans and international medical education plans
• Support the general operations of medical education programs
• Projects and responsibilities subject to change based on business needs and perform other duties as needed
  
  

Education/Experience

• Demonstrated experience working or as an intern in the medical device or pharmaceutical regulatory and quality systems environment
• Bachelor's Degree in a Data Science or Life Sciences-related degree, with a preference on Med Tech topics and healthcare or topics related to metabolism and diabetes.
• Demonstrated ability to manage concurrent, complex and cross-functional projects required.
  
  

Skills/Competencies

• Ability to organize and proceduralize activities and project manage effectively
• Willingness to take on other responsibilities to diversify departmental skillsets   
• PC skills; PowerPoint formatting, word processing, spreadsheet, SmartSheet, Internet search and utilization
• Ability to communicate cross-functionally and cross-culturally across the organization
• High ethical standards which apply to interactions with HCPs and industry representatives
• Creative with a strong desire to innovate and push forward diabetes technologies.
• Able to thrive in a fast-paced, multitasking environment and effectively prioritize project timelines.
• Skilled in digital solutions for data collection
• Strong time management skills
• Self-directed and takes initiative
• Works well both individually and as part of a team
• English speaking but German as a second language would be an asset
  
  

Physical Requirements

This position is eligible for hybrid working arrangements and requires on-site work from Insulet's London office at least three (3) days per week.

Insulet Corporation (NASDAQ: PODD), headquartered in Massachusetts, is an innovative medical device company dedicated to simplifying life for people with diabetes and other conditions through its Omnipod product platform. The Omnipod Insulin Management System provides a unique alternative to traditional insulin delivery methods. With its simple, wearable design, the tubeless disposable Pod provides up to three days of non-stop insulin delivery, without the need to see or handle a needle. Insulet’s flagship innovation, the Omnipod 5 Automated Insulin Delivery System, integrates with a continuous glucose monitor to manage blood sugar with no multiple daily injections, zero fingersticks, and can be controlled by a compatible personal smartphone in the U.S. or by the Omnipod 5 Controller. Insulet also leverages the unique design of its Pod by tailoring its Omnipod technology platform for the delivery of non-insulin subcutaneous drugs across other therapeutic areas. For more information, please visit insulet.com and omnipod.com.

We are looking for highly motivated, performance-driven individuals to be a part of our expanding team. We do this by hiring amazing people guided by shared values who exceed customer expectations. Our continued success depends on it!

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