Veeva BA

Location Remote

The Role
The Business Systems Analyst is responsible for driving improvements in the processes and technologies utilized by our training teams (content development, curriculum development, user management, reporting, etc.). This role works closely with global business teams to effectively identify requirements, define scalable business processes, implement changes, manage project plans, and perform release management.

What You'll Do

Builds the foundation for the project efforts by capturing the business context problem definition, current state definition, objectives, business case, desired future state definition, etc.

Develop detailed requirements (business, user, process, system requirements functional and non-functional) and establish traceability to the business vision.

Manage the requirements throughout the project lifecycle by establishing agreements and serving as a liaison between business users and the project team

Facilitate discovery sessions and business process workshops. 

Be able to diagram and elaborate current future state application workflows in detail

Act as the project manager for implementation of the solution identify stakeholders, risk identification and mitigation, communication, define and drive schedules, escalate internally and externally (as appropriate)

Provide technical and functional expertise across learning management systems. Serve as SME across various application platforms

Collaborate with cross-functional teams to identify system and process improvements

Lead and execute full development lifecycle activities design, develop, and test enhancements in alignment with internal business process requirements

Provide product support, track escalations, perform root cause analysis, and work with vendors to resolve issues

Document all changes to applications per internal controlsDevelop and maintain technical documentation, release notes, and conduct end-user training

Requirements

Bachelors Degree in Information Systems, Business Administration, or related field or equivalent experience

3+ years of application requirements gathering and designLearning management system administration experience

Experience with Articulate Understanding of various training delivery methods and formats

Strong Business Analysis and Project Management skills

Prior experience in release management is desirable

High proficiency in verbal and written communication. Solid presentation skills are desired

Strong attention to detail, goal-oriented. 

Must be able to effectively manage multiple activities and/or projects concurrently Versatility, flexibility, and a willingness to work within constantly changing priorities

Commitment to excellence in the delivery of customer service

Comfortable in working with personnel at all levels of the organization

Nice to Have

Administration experience with Absorb LMS

Familiarity with Agile methodologies

Administration experience with Vault Training


Please use to below link for the job application.

https://lifelancer.com/jobs/view/d684117199c502fbabd7b35dcd3968a1