Clinical Operations Specialist

Overview

Unified Women’s Healthcare is a company dedicated to caring for Ob-Gyn providers who care for others, be they physicians or their support staff. A team of like-minded professionals with significant business and healthcare experience, we operate with a singular mindset - great care needs great care.

We take great pride in not just speaking about this but executing on it. As a company, our mission is to be an indispensable source of business knowledge, innovation and support to the practices in our network. We are advocates for our Ob-Gyn medical affiliates - enabling them to focus solely on the practice of medicine while we focus on the business of medicine.

We are action oriented. We strategize, implement and execute - on behalf of the practices we serve.

Responsibilities

The primary responsibility of the Clinical Operations Specialist is to act as a Practice Management (PMIS) and Electronic Health Record (EHR) analyst and best practice consultant. The Specialist addresses PMIS and EHR cases submitted to the team and provides Tier I Level support to care centers within a timely manner. The Specialist builds and applies expertise in an area that supports the organization’s goals of optimizing the level at which practice providers and staff use enterprise PMIS and EHR platforms.

Other Responsibilities:

• Participates in staff meetings
• Assist with workflow changes & best practices for care centers
• Assist with special projects
• Other duties as assigned
  
  

Qualifications

• A minimum of 1 to 3 progressive years working with PMIS/EHR technology from a problem resolution and change management perspective
• Experience with clinical workflows, PMIS/EHR software and physician practice management applications
• Experience with athenaOne required
• Effective time management, logical problem solving and analytical skills with demonstrated attention to detail
• Outstanding listening and interpersonal skills with the ability to effectively work and communicate with providers and practice staff
• A customer service mindset and the ability to solve problems
• An interest in learning and ability to independently build skills and expertise with team support
• Proficient verbal and written communication skills
  
  

We’re here for you—both personally and professionally.

Our benefits are designed to support you and your family at every stage of life. From health and wellness to financial security and career growth, we offer a comprehensive package to help you thrive.

Here’s a look at what we offer:

• Health Coverage
  
  

Medical, dental, and vision plans, fertility benefits, and supplemental insurance options.

• Paid Time Off
  
  

Vacation, personal days, and paid holidays to help you recharge.

• Financial & Retirement Planning
  
  

401(k) with employer contribution, plus Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs).

• Income Protection
  
  

Short- and long-term disability, paid parental leave, basic life insurance, and optional additional coverage.

• Wellbeing Support
  
  

Employee Assistance Program, commuter benefits, pet insurance, and identity theft protection.

• Professional Development
  
  

Opportunities and resources to support your career growth.