Shift In Charge Custodial Maintenance

Job Responsibilities

• Create schedules based off of employee availability, and coordinate shift activities and tasks based on the teams experience and skill set; plan ahead for situations where an employee doesnt show up or is unable to cover his or her shift
• Greet each employee as they arrive for a shift, and confirm that he or she is aware of designated responsibilities; provide encouragement and evaluate job performance in a personal setting when necessary
• Participate in providing customer service by welcoming customers, answering their questions, pitching current promotions and ringing up purchases
• Maintain an organized and professional storefront by setting the precedent of organizing, cleaning and adjusting displays that lack order
• Oversee all cash management, including payments received and refunds given; thoroughly count and document end-of-shift cash amounts, and keep track of discrepancies for reconciliation purposes
• Intervene in situations where a customer is dissatisfied with a product or the service received; come up with viable solutions that reflect the companys integrity and are beneficial to the customer
• Collaborate with other shift managers to provide trainings to employees on company policies, procedures and required conduct
• Manage inventory counts, and use specific algorithms and fulfillment software to determine how much product to order

Job Skills & Qualifications

Reqiured:

• High school diploma or equivalent degree
• Three to five years of experience in a management role
• Leadership and communication skills are a must

Preferred:

• Bachelors degree
• Familiarity with inventory and financial management