Overview

Our client is a Next Gen luxury brand specialized in the sourcing, design, and distribution of iconic products, primarily consisting of footwear sneakers in particular as well as ready-to-wear, bags, and other accessories. Born in 2000 in Venice, in few years it has redefined the concept of luxury, pioneering the casualization and sneakerization of the global personal luxury goods market, becoming synonymous with extremely high quality, meticulous attention to detail, and its iconic lived-in signature effect. With the ambition of bringing the Italian hand-made tradition to the world, the brand promotes craftsmanship that gives life to an everyday wardrobe combining Italian wearability with an urban vintage flavor. Today they are present in Europe, the Americas, Asia, and the Middle East, with more than 1,500 employees worldwide.

Responsibilities:

• Supervising and coordinating all store activities to ensure the smooth execution of operational tasks and the achievement of predetermined objectives, with a particular focus on retail operational standards, customer service, team management, and sales planning, possessing an excellent knowledge of all internal procedures and taking responsibility for their implementation.
• Managing the store budget by constantly monitoring sales performance, expenses, and revenues.
• Developing and implementing strategies to achieve established goals and analyzing financial results and data to identify improvement opportunities, increase sales, or make necessary corrections to meet set objectives.
• Ensuring a high level of customer satisfaction, driving database development, and ensuring that customers are properly registered on our App for effective customer segmentation.
• Promoting brand awareness, desirability, and excellence in retail sales.
• Effectively managing operational processes and product lifecycles, maintaining accurate inventory records, and placing timely replenishment orders.
• Demonstrating a strong understanding of all product categories in the store and actively participating in seasonal purchasing decisions.
• Ensuring that Visual Merchandising strategies are faithfully executed within the store, ensuring compliance with company guidelines and procedures.
• Hiring, training, and motivating store staff.
• Assigning tasks, setting performance goals, and evaluating performance.

Qualifications:

• Minimum of 5 years management experience in luxury retail
• Entrepreneurial mindset - Problem solver and go-getter
• Self-motivated with a positive attitude
• Customer focused with strong interpersonal and communication skills
• Team player