Business Operations Manager

Reports to: Managing Director

Contract Type: Full-Time

About LITARM Consults

LITARM Consults is a fast-growing, innovative start-up offering integrated solutions in Recruitment, Manpower Services, Business Consulting, Business Process Automation (BPA), Training & Capacity Building, and Managed Project Services (MPS). Our smart technologies and client-focused approach ensure efficiency, reliability, and value for our partners. As we expand our footprint, were looking for dynamic and driven individuals who want to grow with us and make a tangible impact.

Job Purpose

LITARM CONSULTS is seeking a dynamic and results-driven Business Operations Manager to oversee and coordinate the execution of business operations. The ideal candidate will be fully accountable for delivering the approved annual business budget, building and managing a competitive operations team, enforcing compliance, and ensuring that internal systems and processes are executed with excellence. This role is central to translating the companys strategic vision into efficient day-to-day operations, driving performance across all service lines.

Key Responsibilities

• Lead the execution of the companys approved annual business budget, ensuring all revenue targets, gross margins, and net profit goals are achieved.

• Build, grow, and manage a high-performing cross-functional team, driving accountability, performance, and a results-oriented culture.

• Oversee implementation and 100% adherence to internal company systems, tools, and processes, ensuring consistency and operational discipline.

• Manage and coordinate all business operations, ensuring seamless service delivery across Recruitment, Manpower, MPS (Managed Projects Services), Training and Capacity Building, Business Consulting, and BPA (Business Process Automation).

• Ensure full business compliance with all statutory regulations, internal policies, tax requirements, labour laws, and other relevant standards.

• Track and report on key performance indicators (KPIs), including revenue, gross profit, productivity, and service line performance.

• Proactively identify and mitigate operational risks, maintaining up-to-date risk registers and contingency plans.

• Manage the companys cash flows, ensuring sound planning, liquidity control, and alignment with financial priorities.

• Oversee Profit & Loss (P&L) performance, ensuring expense controls, profitability tracking, and timely reporting to management.

Qualifications and Experience

• Bachelors degree in Business Administration, Operations Management, Finance, or a related field. MBA or professional certifications (e.g., PMP, PRINCE2, CPA, CIMA) are an added advantage.
• Minimum of 5 to 7 years of progressive experience in business operations, preferably in a consulting or service-based environment.
• Proven experience in managing teams, driving performance, and delivering budget and financial targets.

Key Skills and Competencies

• Strong leadership and team management skills
• Financial acumen, with a solid understanding of cash flow and P&L management
• Excellent knowledge of business systems, compliance, and risk management
• Strong analytical, planning, and reporting capabilities
• High integrity, accountability, and operational discipline
• Effective communicator and problem-solver

Application Deadline: 10th August 2025