Key Account Manager - Technology & Automotive

Our client is a leading Tier 1 Global Transport & Logistics specialist seeking an experienced Key Account Manager Freight Forwarding to oversee a portfolio of multinational clients within defined industry sectors. This strategic role is central to achieving profitable growth, deepening long-term relationships, and capturing new business opportunities.

Key Responsibilities

Client Relationship Management

• Serve as the primary contact for key global and multinational accounts
• Coordinate internal stakeholders to deliver seamless service and communication
• Maintain ongoing dialogue with client decision-makers and global stakeholders

Strategic Account Development

• Align local activities with global and regional sector strategies
• Identify and close new business opportunities within target customer segments
• Support implementation of global business plans and initiatives locally

Sales and Performance Management

• Deliver assigned revenue and gross profit targets through a healthy sales pipeline
• Monitor contract performance and drive service improvements where required
• Prepare and respond to RFI/RFP/RFQ processes with accurate customer data

Internal Reporting and Collaboration

• Provide regular updates to Regional Customer Managers and executive sponsors
• Ensure visibility of key developments, risks, and opportunities across the business
• Support operational handovers and compliance with Standard Operating Procedures

Qualifications & Experience

• Minimum 5 years experience in key account management or B2B sales within freight forwarding
• In-depth knowledge of DGF products and global logistics operations
• Proven success managing complex multinational customers
• Strong commercial acumen and ability to drive strategic customer growth
• Bachelors degree in Business, Logistics, or a related field
• Excellent communication, presentation, and stakeholder management skills
• Demonstrated ability to work across cultures and collaborate in matrix environments
• Fluent in English; additional languages are an advantage