Service Account Assistant

About Us

We work closely with startups, growing businesses, and established brands to create user-focused digital solutions that are functional, visually compelling, and built for long-term growth. From concept to launch—and beyond—we become your digital partner.

Introduction

We are looking for a detail-oriented Service Account Assistant to support account administration and customer service processes. This role is ideal for individuals who enjoy organization, communication, and helping maintain strong customer relationships.

Responsibilities

• Assist with maintaining customer account information and records.
• Support account-related inquiries and provide timely follow-up.
• Coordinate documentation and administrative account activities.
• Monitor account updates and ensure information accuracy.
• Collaborate with internal teams to support customer needs.
• Help maintain organized records and account files.

Qualifications

• Strong organizational and communication skills.
• Attention to detail and accuracy.
• Customer-focused and professional demeanor.
• Ability to manage multiple tasks and deadlines.
• Basic computer skills including spreadsheets, email, and data entry.
• Reliable and dependable work ethic.
• Entry-level candidates welcome; training provided.