An innovative, dynamic, growing technology scale up business with lots of passion and energy is expanding rapidly and requires an Operations Lead.

Leading a small team you will oversee and optimise the day to day operations and lead projects.

About the role:

This hands-on role ensures processes run smoothly, resources are well managed, and systems support their strategic goals. You'll drive operational excellence through continuous improvement, efficiency, and a strong sense of ownership over the workplace experience.

Key responsibilities:

• Governance & Compliance: Ensure policies and processes are understood, maintained, and followed (including travel coordination and responsibility mapping).
• Process Implementation & Improvement: Develop and refine operational workflows for maximum efficiency and scalability.
• Procurement & Office Management: Oversee purchasing of office supplies, equipment and manage vendor relationships.
• Workplace Experience: Ensure the workspace is clean, safe, secure, and productive for all team members.
• Ensure governance and compliance of ISO9001
• Oversee the Quality Management Systems (QMS) implementation
• Lead a small team including a Facilities & Security Officer and a Procurement Administrator

Your experience and skills:

• Previous experience in a scaling Technology business where wearing multiple hats is the norm.
• Previous experience in ISO9001 and implementing a QMS is essential
• Background in roles such as Executive Assistant, Project Coordinator, or Facilities Manager.
• Industry experience in Technology, Engineering, or defence sectors is a strong advantage.
• Strong attention to detail with and an eye for spotting inefficiencies or gaps in processes.
• Tech-savvy and confident working with spreadsheets, internal systems, and productivity tools.

About you:

• You thrive on organising, improving systems, and bringing structure to operations.
• You're proactive, hands-on, and happy to take on tasks of any size to keep things running smoothly.
• You enjoy working with high-energy teams and bring a positive, solutions-focused attitude to every challenge.

What's on offer:

• You will collaborate with experienced leaders, with backgrounds in aerospace, defence and academic research and development and just as much passion and energy as you have.
• You will become a part of a close-knit, inclusive, and connected team, immersed in a dynamic startup culture. We focus on recruiting the best this is the opportunity to surround yourself with other like-minded professionals who enjoy working in an environment where we are inspired by the passion and capability of the very people we work with.
• You will benefit from workplace flexibility and work-life balance.
• You have an opportunity to get in on the ground floor with our Employee Share Option Plan (ESOP)