Job Openings New Business Account Manager

About the job New Business Account Manager

About us

Luxclusif is a preowned luxury fashion tech company, that enables brands and retailers to buy & sell used goods through innovation and technology. We have developed a unique Resale as a Service solution utilized by the world’s largest retailers, and are also a global distributor (B2B player) of pre-owned luxury fashion for businesses. We currently have offices and warehouses in Portugal, Estonia, US, China, Japan, and the Philippines.

In December 2021, Luxclusif became part of the FARFETCH Group family of companies, which will help guide evolution and growth in this next chapter of our journey. Luxclusif upholds transparency, excellence, ambition, motivation and teamwork as its core values.

We foster curiosity, by continuously providing our team members with avenues to explore, experiment, innovate and disrupt the current luxury resale model – in a nutshell, that is our essence.

Tech resale, circular economy & sustainability – all in one. 

About the Team

The New Business Team is responsible for the continuous expansion of company reach through the onboarding of new markets and new channels. As a New Business Associate, you are responsible for closing and bringing in high potential and high value customers in line with the company’s overall commercial objectives.

The strategic component of the role will require you to determine and identify a go to market strategy that is in line with the sale opportunities in the external market that best coincides with the company’s product offering.

About the Role

Work with key stakeholders to manage the movement of potential clients down the 5 key stages of the acquisition funnel: 

1. Lead generation and qualification
Prioritize pipeline based on revenue potential and company targets and objectives.

2. Business alignment set up
Determine best and most appropriate business model to adopt for incoming clients based on both the company’s objectives and the strategic value we are able to provide to the new partner.

3. Closing and final negotiations
Lock in commercial terms and SLA’s with a signed and written contract with each new client.

4. Launch and testing
Scope and define a testing and onboarding plan for each client and coordinate the execution cross functionally across the various departments.

5. Post-mortem and turnover to Accounts and Channel Management Team
Segregate good vs. bad bets based on client performance and results at the end of testing period. Good bets are transitioned to the Account Management Team for optimization and long term growth. Deliver a post mortem and error analysis for bad bets and decide on the appropriate next steps. 

Weekly reporting of progress on numbers, metrics, and planned initiatives directly to the Head of New Business & Acquisitions.

About you

You are a university graduate with at least 5 years of functional experience in sales. B2B sales industries are preferred and experience within the fashion and luxury sectors would be a big plus. Of course, you are amazing at speaking English, and it is a plus if you also know how to speak and write in conversational Portuguese, Chinese, Italian or French would be a big plus. 

Hard Skills

  • Partnership Development;

  • Business knowledge;

  • Management Time.

Soft Skills

  • Guidance for clients;

  • Interpersonal Relationships;

  • Communication;

  • Delegation;

  • Motivation;

  • Ambition;

  • Excellence;

  • Transparency;

  • Team Work.