About the job Buyback Commercial Project Manager
Luxclusif is a preowned luxury fashion tech company, that enables brands and retailers to buy & sell used goods through innovation and technology. We have developed a unique Resale as a Service solution utilized by the worlds largest retailers, and are also a global distributor (B2B player) of pre-owned luxury fashion for businesses. We currently have offices and warehouses in Portugal, Estonia, US, China, Japan, and the Philippines.
In December 2021, Luxclusif became part of the FARFETCH Group family of companies, which will help guide evolution and growth in this next chapter of our journey. Luxclusif upholds transparency, excellence, ambition, motivation and teamwork as its core values.
We foster curiosity, by continuously providing our team members with avenues to explore, experiment, innovate and disrupt the current luxury resale model in a nutshell, that is our essence.
Tech resale, circular economy & sustainability all in one.
The Buyback Commercial Project Manager will be responsible for driving the growth of our Buyback business unit by closing and onboarding new partners and managing key cross-functional projects. We're looking for someone with a commercial mindset, great presentation and project management skills, and a passion for pre-owned and circular business models. Preference for candidates based in Lisbon.
The Buyback team is responsible for managing and growing our Buyback business unit, which offers resale solutions to brands and retailers to enable their customers to sell items back to them for credit or cash. We currently power FARFETCHs Second Life program, Selfridges Resellfridges program, and have other partners in the pipeline. By powering these programs, this team is focussed on enabling brands and retailers to transition to a more circular economy.
WHAT YOU'LL DO
- New Partner Onboarding
Support the Business Development team on all Buyback-related matters including the identification of target customers, the development of pitch materials, and the commercial proposition to be offered to new partners
Negotiate contracts and close partnerships with interested leads provided by the Business Development team
Manage the end-to-end process of onboarding new partners
Implement new process and tools to optimise the new partner onboarding process and deliver continuous improvement
Keep clients satisfied by during the onboarding process by delivering exceptional client service and acting as the key point of liaison between partners and internal teams
- Project & Programme Management
Manage strategic, cross-functional Buyback projects, ensuring they are delivered on time and in line with expectations
Provide programme management support to a broader portfolio of Buyback projects to ensure delivery of our objectives
Drive continuous improvement in processes and ways of working
WHO YOU ARE
- You have more than 5 years of experience in a project management or a commercial growth focussed role.
- You are an excellent communicator and problem solver with great organizational skills.
- You love working collaboratively in a cross-functional role.