Job Openings Inbound Operations Associate

About the job Inbound Operations Associate

About Us

Luxclusif is a preowned luxury fashion tech company, that enables brands and retailers to buy & sell used goods through innovation and technology. We have developed a unique Resale as a Service solution utilized by the world’s largest retailers, and are also a global distributor (B2B player) of pre-owned luxury fashion for businesses. We currently have offices and warehouses in Portugal, Estonia, US, China, Japan, and the Philippines.

In December 2021, Luxclusif became part of the FARFETCH Group family of companies, which will help guide evolution and growth in this next chapter of our journey. Luxclusif upholds transparency, excellence, ambition, motivation and teamwork as its core values.

We foster curiosity, by continuously providing our team members with avenues to explore, experiment, innovate and disrupt the current luxury resale model – in a nutshell, that is our essence.

Tech resale, circular economy & sustainability – all in one.

About the Team

The Operations team is a key team in the company that provides business support enhancing organizational performance. The Operations Team is responsible for managing Luxclusif’s end-to-end product journey. Including Logistics fulfillment, Quality Control, and Cost Management. Currently, the Ops team has colleagues located in the Philippines, Portugal, China, and Japan.

About the Role

The Inbound Ops Associate will provide business support through various initiatives for the purpose of enhancing organizational performance and continuously improving the Operations’ team outcome, most particularly for Inbound. He or she will be responsible for all related tasks as well as to oversee other Inbound team members.

  • Prepare the Inbound Forecast & Processing Capacity on a monthly basis

  • Assure forecasted activities are implemented according to plan

  • Monitor and track shipments in transit from Suppliers and ensure timely delivery to Warehouses

  • Manage supplier returns for items failing our Inbound Quality Check control

  • Continuously document and improve existing inbound processes (team Internal and with our Distribution centers)

  • Warehouse performance evaluation on a daily basis & consolidated monthly report (various locations)

  • Further develop existing tools and dashboards serving Forecast and Reporting analysis

  • Ensure the processing pipeline is cleaned up with old stocks

  • Provide support in analysis of data in order to make relevant decisions

  • Develop processes to improve the physical flow of goods in the inbound production line end-to-end

  • Oversee day-to-day tasks for inbound production line operations

  • Communicate with internal and external stakeholders to resolve issues causing delays and inefficiencies in the inbound production line

    About you

    You graduated in Supply Chain management, Logistics, Import/Export management, Industrial Engineering or equivalent. You understand supply chain and integrated logistics concepts and theories. Experience in Ecommerce and Luxury brands are plus factors. Obviously, you are amazing at speaking English and fluency in Mandarin or Japanese is an advantage.


    Hard Skills

    • Detail-oriented 
    • Multitasking
    • MS Excel and other related softwares

    Soft Skills

    • Decision-making
    • Interpersonal skills
    • Influence
    • Conflict Management.