About the job Sales Administrative Assistance
Retail Sales and Net Sales
o Follow up with Retailers on monthly Retail sales, Sales by SKU data, department trends and ranking report
o Compile and provide analysis on a monthly basis of newness launch.
o Tabulation of all retail sales, department trends, competitors’ information alongside commentary of ASM on current business climate for monthly reporting
· Monthly Expenses for Accruals
o Consolidate monthly all expenses incurred to be accrued if shopping cart has not been raised to protect the funds to be submitted to respective Business Managers
· Preparation of Fact Sheet
o Update Retail sales, Business Breakdown %, Growth %
· Shipment Tracking
o Assist to track Shipments and backorders (from Lachen) versus Purchase orders to ensure stocks are sufficient in Counters and manage Customers’ expectations when Out of stock situation arises
Inflight Business
· Develop inflight proposals for inflight programmes
o Discuss and work with ASM using available marketing information
· Follow up with inflight customers on retail sales and ranking information
o Maintain Inflight retail sales and ranking report
o Update Advertising versus Retail analysis for each airline
· Update the listing information by airline spreadsheet.
o For marketing department purposes
· Furnish customers with print materials/advert for inflight catalogues
o Put together the materials available from Marketing and try work on layouts that give better exposures (eg: MAS)
· Co-ordinate with customers on returns of de-listed items through RAF/DIF and Lachen’s updates.
· Furnish inflight forecasts to Marketing and monitor this requirement through analyzing Retail sell-thru, current inventory and purchase orders.
· Monitor Retail sell-thru versus current inventory and purchase orders to avoid overstocking and out of stock situations
· To keep track of backorders and inform inflight customers when necessary
· Prepare prospective inflight proposals to furnish Pricing such that bi-annual price proposals can be generated
· Prepare and organize bi-annual inflight presentations for inflight customers
Spring/Fall Marketing Program and New Product Launches
· Assist ASM in wrapping/unwrapping comps & samples before/after presentations
o To coordinate with Marketing Department for item updates, etc
o Put together gifts for presentations
· Assist ASM with Business Review powerpoint presentation for each Retailer
o Sales by Brand
o Sales by Category
o Sales by Product line
· Organize allocation of limited life programs and GWPs by customer
· Prepare Marketing materials by Customer
o Assortment
o Summary of Launches
· Prepare Promotion Recap for New Product Launches by Retailer
Brand Education Meeting
· Work with agent to coordinate Brand Education Meeting together with ASM.EM.AC.
· Responsible for Visa preparation for BA to attend the meeting
BA Freecos
- Update BA List (Amount, Pricelist) and pass to AC
- After receiving the list from AC, Key in the template and Send to AFF.
- Check items received against Order form, send direct (for Cambodia) / pass to AC
Assist on administrative and coordination work
· Verify Price Re-billing request from retailers and work with Finance to process credit note
· Assist to fill Sales cupboards with testers with urgent request
· Manage customers’ complaints and product exchange through Affiliate, customer or end-users