Job Brief

• Manage and oversee the day-to-day operations of the coffee shop, ensuring smooth and efficient workflow
• Implement and maintain high standards of service, cleanliness and organization
• Monitor inventory levels, order supplies, and manage vendor relationships to ensure product availability
• Train and supervise a team of baristas and support staff
• Foster a positive and collaborative work environment, promoting teamwork and excellent customer service
• Conduct staff meetings, provide feedback and address performance issues when necessary
• Ensure an exceptional customer experience by maintaining a welcoming and friendly atmosphere
• Handle customer inquiries, concerns and feedback with professionalism and efficiency
• Implement strategies to enhance customer satisfaction and loyalty
• Monitor and manage the coffee shops financial performance, including budgeting and cost control
• Analyze sales trends, set pricing strategies, and identify opportunities for revenue growths
• Implement effective cash handling procedures and oversee point-of-sale operations
• Develop and execute marketing initiatives to drive customer traffic and increase sales
• Build relationships with the local community to enhance the coffee shops presence and reputation

Job Requirements

• Proven experience in a managerial role within the food and beverage industry
• The ideal candidate will have a passion for people, exceptional leadership skills, and a proven track record in managing a successful hospitality establishment
• Strong leadership and communication skills
• Excellent organizational and multitasking abilities
• Provide outstanding customer service
• Work in a fast-paced working environment
• Ability to manage inventory effectively and efficiently
• Passion for delivering high quality products
• Proficiency in point-of-sale systems and computer skills 

You are tired of searching for the job of your dream, LyfeDesign is here to help! We offer a dynamic & personalized recruitment service & with our team of dedicated & talented enthusiasts, we ensure to find the perfect match for any personality.

Just contact LyfeDesign at www.lyfedesign.com today & take your career one step ahead!