Responsibilities

• Conduct impact analyses and develop change-management plans.

• Define, implement, and continuously adjust a PROSCI/ADKAR-based approach (mandatory).

• Lead digital communications (clear, targeted, multi-audience messaging).

• Support managers and change ambassadors in their role as local champions.

• Track engagement/adoption/usage KPIs, identify risks, and propose corrective actions.

• Train/coach teams and foster a participative, proactive culture.

• Drive the adoption of new processes and of the SAP S/4HANA ERP.

Expected Deliverables

• Impact analysis & recommendations.

• Adoption strategy and rollout plan (training, communications, sponsorship).

• Adoption toolkit (guides, FAQs, learning paths).

• Adoption KPI dashboards and associated action plans.

Profile Sought

• PROSCI certification ( 3 years) with proven ADKAR practice.

• 5 years experience, incl. 3 in change management (digital transformation/ERP).

• SAP knowledge is an asset (S/4HANA context).

• Coaching skills (individual/group) strongly appreciated.

• Excellent digital communication (written & oral), strong organisation, autonomy, structured approach, and a proactive, solutions-oriented mindset.