Medical Records Retriever

At NSPR, we are more than a nationally recognized litigation law firm, we are making a mark in the legal field with our landmark settlements and groundbreaking verdicts. Our expert team specializes in personal injury, aviation, environmental law, civil rights, class actions, mass torts, and complex business litigation.

We are fiercely dedicated to our clients and driven by a passion for justice. If you are a skilled professional ready to make a significant impact, we invite you to be part of our dynamic team as a Medical Record Retriever in the Medical Team Department.

Essential Functions

Demonstrates proficient knowledge of Medical Request documents and accurately prepare components of complete record request package [HIPAA, POA, HIPAA-FID, HITECH]

Clean, stamp, template eligible HIPAAs

Obtain/update accurate fax or mailing address for target providers

Prepare HITECH letters for eligible requests

Ensure each request is complete and HIPAA and HITECH compliant

Responsible for the accurate delivery of record request to target recipient

Timely follow up outstanding medical requests according to established SOP guidelines

Field phone calls from facilities - respond accordingly

Always represent the firm in a positive and professional manner

Identify and cure any delays or deficiencies interfering with timely receipt of requested records

Accurate entry of all status detail of record request phases using database according to SOP

Communicate unresolved issues to supervisor and case management team

Maintain a good working relationship within the department and other departments

Always maintain client PHI confidentiality

Report to work on time and as scheduled

Participate in performance improvement and continuous quality improvement activities

Document daily status updates as required

Qualifications (Required):

Client Service Background.

English Fluent.

Strong Telephone Skills.

Tech savvy/computer literate.

Data Entry proficient.

Must be detail oriented.

Qualifications (Preferred):

Medical records background.

Benefits:

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Schedule:

8- hour shift

Experience:

Medical Records Retrieval: 1 year (Required)

Language:

English Fluent (Advanced)

Work authorization:

United States (Required)

Work Remotely:

No

Work Location: One location

Job Type: Full-time

Pay: $13.00 - $15.00 per hour