Finance Officer

About the Role

The Finance Officer is a generalist finance role responsible for supporting day-to-day finance operations, with a primary focus on Accounts Payable, followed by Accounts Receivable, and other finance support activities as required.

This role plays a key part in ensuring finance processes are accurate, well-organized, and completed on time. The Finance Officer will work closely with the wider finance team to support smooth and efficient financial operations across the business.

Key Responsibilities

Accounts Payable (Primary Focus)

• Support the processing of supplier invoices, ensuring accuracy, correct coding, and timely entry into Xero and the Digital Care Management Platform, Lookout.

• Assist with payment preparation and bank reconciliations in line with internal processes.

• Respond to Accounts Payable–related queries from internal teams and suppliers in a timely and professional manner.

Accounts Receivable (Secondary Focus)

• Support customer invoicing activities, including invoice preparation and accuracy checks.

• Assist with receipting and allocation of payments in Xero.

• Support debtor follow-ups in accordance with agreed processes and timeframes.

• Assist in responding to customer billing queries as required.

General Finance Support

• Perform other duties within the scope of the role as determined by the direct Manager (e.g., support month-end activities and contribute to process improvements).

Key Performance Indicators (KPIs)

• Maintain a high level of accuracy in Accounts Payable and Accounts Receivable processing (target 95%+ accuracy).

• Timely completion of assigned finance tasks and adherence to deadlines.

• Finance-related queries responded to within agreed timeframes.

• Positive internal stakeholder feedback regarding support and responsiveness.

Key Competencies

• Strong attention to detail and a high level of accuracy.

• Highly organised, with the ability to manage multiple tasks and priorities effectively.

• Sound bookkeeping knowledge and experience in transactional finance.

• Experience using CRM systems and accounting software, particularly Xero.

• Proficient in Microsoft Office applications (Excel, Word, and Outlook).

• Clear written and verbal communication skills.

• Strong customer service skills, with the ability to communicate confidently with customers and stakeholders across the business.

• Ability to work collaboratively within a team environment and follow established processes.

• Strong time management skills with the ability to meet deadlines.

• Willingness to learn, adapt, and provide support across different areas of finance.

Experience & Qualifications

• Proven experience in a Finance Officer, Accounts Payable, Accounts Receivable, or similar finance role.

• Minimum of 3 years relevant working experience.

• Accounting Degree and/or Bookkeeping Certificate.

• Australian healthcare industry experience is preferred.

ShoreXtra Perks:

• Free barista-style coffee
• Free parking and jeepney services
• Highly engaged team
• Unlimited potential for growth
• Fun and family-oriented working environment
• Bronze level referral bonus

Work Set Up:

• Onsite
• Monday to Friday, 7:00 am - 4:00 pm