Customer Service Representative

Location: USA
Pay Rate: USD 15-20 per hour (minimum 48-hour work week; overtime available and paid)
Accommodation: Provided one-way flight ticket covered by the hiring company
Meals: Not provided
Payroll: Directly paid by the hiring company

Job Summary

As a Customer Service Representative, you will play a critical role in delivering exceptional customer service across all store departments. Your primary responsibility will be to engage customers, resolve their concerns, and provide a positive and seamless customer experience.

Key Responsibilities (but not limited to):

• Handle customer complaints and inquiries with professionalism and efficiency

• Answer incoming calls, provide accurate information, and resolve issues

• Process returns and exchanges following company policies

• Ensure every customer interaction contributes to a positive experience

Requirements

• Bachelors Degree

• Fluent English communication skills

• 36 months of experience in customer service (preferred but not mandatory)

• Basic computer skills and ability to learn new systems

• Valid Passport

• ITIN (Individual Taxpayer Identification Number)

• Willingness to work flexible shifts, including a minimum of 48 hours per week

Why Join Us?

Become the face of a dynamic global brand while enjoying job stability, relocation support to the United States, and an opportunity to grow your career in a supportive and professional environment.