Customer Support Administrator

On behalf of our client, Manpower is seeking to recruit a Customer Support Administrator to join a dynamic team supporting Commercial Units through efficient and high-quality service.

Key Responsibilities:

• Process account activations and migrations within set timeframes

• Ensure all requests comply with company policies and procedures

• Manage mobile phone stock, including logistics and inventory control

• Issue mobile phone contracts and sales through POS systems and third parties

• Liaise and communicate with various internal and external stakeholders

• Handle and input data accurately in line with data protection regulations

• Assist team members with administrative support as needed

• Use various IT systems and tools for daily operations

• Coordinate with customers and partners for service installation, maintenance, and support

Requirements & Skills:

• Previous experience in administrative roles is considered an asset

• Proficient in Microsoft Office Suite, including Outlook, Word, and Excel

• High attention to detail and accuracy

• Strong communication and teamwork skills

• Ability to work under pressure and meet deadlines

• Proactive, well-organised, and capable of multitasking

• Fluent in English; knowledge of Maltese is an asset

Additional Information:

• Must be available to work 8-hour rotating shifts between 07:00 and 19:00, including weekends

• Fully office-based in Luqa

• Contract duration: 3 months (June September)