Head of Product & Engineering Delivery

Head of Product & Engineering Delivery

Location: Flexible

Department: Product & Engineering

Reports to: Chief Product & Technology Officer (CPTO)

About Mattilda

Mattilda is building the finance-first operating system for education in Latin America. We help 1,000+ schools across Mexico, Colombia, and Ecuador manage payments, billing, academic operations, and financial products in a single platform. With $89M raised, were scaling rapidly to transform how educational institutions operate.

Our mission is to help schools operate with clarity, accuracy, and confidence—powered by technology and AI. Achieving this mission requires not only strong product vision, but exceptional execution discipline across Product and Engineering.

The Opportunity

Mattilda operates in a mission-critical environment where delivery failures directly impact customer trust, revenue, and regulatory confidence. Payments, billing, reconciliation, integrations, and SIS workflows must ship predictably, safely, and at high quality.

As the platform scales across multiple countries and integrates new systems, execution complexity has grown significantly. We need a senior leader focused exclusively on ensuring that what we commit to actually gets delivered—reliably and repeatedly.

This role exists to professionalize delivery as a first-class capability:

Reduce firefighting and unplanned work

Improve predictability across squads and initiatives

Surface delivery risks early and resolve them decisively

Enable teams to move faster without breaking trust

This is a high-impact role for someone who thrives in complexity and brings structure, clarity, and calm to large, cross-functional systems.

What Youll Lead

Your focus will be on delivery excellence across Product & Engineering.

You will lead execution to:

Establish predictable delivery rhythms across all squads

Ensure clear planning, realistic commitments, and reliable follow-through

Drive cross-squad alignment and dependency management across:

Payments and reconciliation

Billing and invoicing

SIS and third-party integrations (e.g., Algebraix, Idukay)

Platform, QA, and reliability initiatives

Define and enforce delivery readiness standards for mission-critical releases

Reduce unplanned work, last-minute scope changes, and reactive firefighting

Create shared visibility into delivery health, risks, and progress

What Youll Do Day to Day

Review delivery health across squads, initiatives, and markets (MX, CO, EC)

Partner with Product Managers and Engineering Leads to plan high-confidence execution

Identify and resolve execution bottlenecks, dependencies, and delivery risks

Ensure high-quality requirements, acceptance criteria, and definitions of ready/done

Coordinate release readiness and go/no-go decisions for critical systems

Surface risks early and escalate decisively when trust, revenue, or quality is at risk

Continuously improve delivery processes, tooling, and operating cadence

Who You Are

Were looking for a senior execution leader who combines systems thinking, delivery rigor, and strong judgment.

Minimum Requirements

7+ years in delivery leadership, product operations, technical program management, or senior agile roles

Experience coordinating multiple squads in SaaS, fintech, or mission-critical environments

Strong understanding of product development lifecycles, agile practices, and release

management

Proven ability to manage complex dependencies across technical and non-technical teams

Comfort working with technical concepts such as APIs, services, integrations, and data

flows

Strong facilitation, communication, and cross-functional leadership skills

Data-driven and outcome-oriented mindset

Ability to hold teams accountable while maintaining trust and psychological safety

Full professional proficiency in Spanish and English

Preferred Qualifications

Experience in fintech, payments, billing, or financial operations platforms

Familiarity with multi-country delivery environments in Latin America

Experience working through periods of scale, transformation, or post-acquisition

integration

Exposure to QA automation, reliability engineering, or platform modernization initiatives

Familiarity with delivery analytics or AI-enabled operational insights

Youre a Great FitIf You...

Care deeply about reliability, predictability, and execution quality

Enjoy fixing systems rather than micromanaging people

Are comfortable holding strong lines on delivery readiness and quality

Think in cross-team, end-to-end execution rather than isolated sprints

Thrive in high-impact, high-accountability environments

Why This Role Matters

Mattildas success depends on our ability to execute consistently in areas where failure is not an option.

This role ensures that:

Product ambition translates into reliable execution

Engineering teams can move fast without breaking trust

Leadership has clear visibility into delivery risk and progress

You will build the execution backbone of Mattilda as we scale across Latin America and become the system of record for education finance.

Travel: Occasional travel to Mexico City for team onsite sessions