Candidate Engagement Coordinator

Job Title: Candidate Engagement Coordinator

Location: Century City, Cape Town

About Marva Group

Marva Group is a dynamic and fast-growing parent company with a diverse portfolio of healthcare businesses, including care homes, recruitment services, domiciliary care, and specialist health solutions. We are committed to delivering excellence across the healthcare continuum by empowering our subsidiary companies through strategic oversight, shared services, and a unified vision of care.

Job Summary

We are looking for a proactive, detail-oriented Candidate Engagement Coordinator to join our dynamic team. This role is key to ensuring that candidate availability is accurate, up-to-date, and aligned with operational needs. You will act as the link between our recruitment system (Birdie), our cleared candidate pool, and our care coordination teams.

Key Responsibilities

Monitor & Manage Candidate Availability:

• Chase up and confirm weekly availability for all cleared staff on Birdie.
• Ensure any changes (e.g. cancellations, new commitments) are reflected live in the system.

Internal Liaison & Coordination:

• Work closely with Recruiters to share availability updates and ensure alignment between candidate data and scheduling needs.
• Maintain open communication channels to avoid scheduling conflicts or missed shifts.

Compliance & Process Adherence:

• Ensure all updates are documented and compliant with internal processes.
• Attend and complete full Birdie training to confidently manage the system.

Candidate Engagement & Relationship Management:

• Build strong relationships with our candidate pool to encourage timely communication of availability changes.
• Offer support and clarity where needed to ensure candidates are engaged and responsive.

Requirements

• Prior experience in outbound call centre agent and admin support (preferably in healthcare or staffing industries).
• Strong communication and interpersonal skillscomfortable chasing availability and handling real-time updates.
• High attention to detail with the ability to manage live data systems.
• Tech-savvy, with the ability to quickly learn and master systems such as Birdie.
• Organised, proactive, and able to multitask in a fast-paced environment.