Head, Product Implementation

The Head of Product Implementation is responsible for the comprehensive execution of new and existing products for system configuration to post-launch monitoring. The role ensures that products are properly set up and integrated into the company's systems, overseeing the user-experience and analyzing metrics and data to identify areas for improvement and make informed decisions on product enhancements or modifications.

Job Responsibilities:

• Develop a clear product implementation aligned with the companys overall vision and goals.
• Oversee the end-to-end implementation process, from project setup to completion and post-review metrics.
• Collaborate with product development teams to provide feedback on product features and improvements based on implementation experiences.
• Serve as a primary point of contact during the implementation phase.
• Manage client expectations and ensure a positive client experience throughout the implementation process.
• Implement and enforce quality assurance processes to ensure the product is deployed accurately and meets client requirements.
• Collaborates with various teams across the organization including Actuarial, Operations, Transformation and Technology, Risk Management and other committees to ensure seamless execution of product strategies.
• Tracks and analyzes product performance and program execution by periodic monitoring of profitability and viability of insurance plans and riders and adjusts as necessary.
• Drive process alignment and compliance with company and regulators rules on product development and management.
• Develops and implements policies that align with MaxiLifes goals, objectives and strategies.
• Any other that may be directed to do.

Qualifications: 

• Bachelors degree holder in BS Mathematics, Statistics, Marketing, Finance and other relevant courses.
• At least 10 years experience in life insurance or similar experience with key focus on Product Development.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office applications.
• Ability to lead, coach and mentor a team independently