Field Service Technician

Field Service Technician  

We are seeking a highly skilled Field Service Technician with expertise in both electrical/electronic and mechanical systems. We are also open to training the right candidate who has a basic understanding of these areas. The ideal candidate should have the following qualifications:

- Proficiency in interpreting electrical/electronic ladder diagrams

- Ability to read mechanical ANSI/ISO prints

- Experience with PLC/HMI programming

- Willingness to travel to various locations, including local, out-of-state, and Canadian sites

- Exceptional customer service, communication, and self-management skills

 Role and Responsibilities:

- Respond to customer inquiries over the phone and provide timely assistance

- Lead installations and tests, and offer operational guidance to customer technicians and operators

- Use diagnostic tools to identify technical malfunctions and challenges accurately

- Repair faulty or damaged mechanical components and manage the ordering process for necessary replacements

- Advocate for the company's technical services, emphasizing their benefits to clients

Requirements:

- Ability to work independently at customer sites, showcasing adaptability and self-reliance

- Effective time management skills for travel and on-site technical service

- Flexibility to accommodate various work schedules and shifts 

- Proficiency in diagnosing and resolving issues based on technical descriptions provided by customers

We value training and employee support. 

Questions? Contact mclayton@mbc-talent.com