Community Outreach Specialist

Reliance Hospice and Palliative Care is actively looking for a bilingual Medical Assistant to work as a Community Outreach Specialist at our Santa Ana office and will support patients around Orange County (Laguna Niguel, Laguna Woods, San Juan Capistrano, San Clemente). Hourly salary starts at $25 and up, depending on years of experience.

JOB DESCRIPTION SUMMARY

The Community Outreach Specialist (COS) is responsible for patient/family explanation and education of benefits to ensure timely access to hospice service and to increase community awareness of Reliance Hospice & Palliative Care. In addition, the Community Outreach Specialist assists with communication between agency and referral sources. The COS plans, organizes and conducts community education for health care professionals, community civic leaders and members of the public. The COS demonstrates expertise and compassion for issues related to serving patients and families facing a life limiting illness, death, or bereavement.

POSITION QUALIFICATIONS

• High school Diploma, GED (Associates/bachelors degree preferred or equivalent work experience)
• Must be a Certified Medical Assistant.
• Bilingual in Spanish, preferred.
• Must possess the ability to deal tactfully with patient/families, referral sources and the community.
• Demonstrates good communication, negotiation, public relations skills, and problem-solving skills.
• Demonstrates autonomy, organization, assertiveness flexibility, and cooperation in performing job responsibilities.
• Ability to coordinate activities independently.
• Reliable means of transportation.
• At least 2 years with palliative and hospice experience.
• Previous healthcare related sales experience or outreach services required.
• Able to meet the physical requirements of the position.

Job Type: Full-time

Pay: From $25.00 per hour

Schedule:

• 8 hour shift
• Day shift

Work Location: On the road