Job Openings Service Contracts and Tenders Manager

About the job Service Contracts and Tenders Manager

Job Title: Service Contracts and Tender Manager

Department: Service Department
Reports To: Service Director
Liaises With: Customers, NHS Supply Chain, Internal Personnel, and Suppliers

Key Objectives

Tenders:

  • Identify, administer, and manage the full lifecycle of Tenders relevant to the company.

Contracts:

  • Develop and manage both new and existing business opportunities within the Service Division.

  • Actively seek and capitalise on all potential service contract opportunities to maximise revenue and support departmental growth.

Main Responsibilities

  • Lead the identification, administration, and submission process of all relevant tenders.

  • Produce high-quality, clear, and concise tender responses using formal business language.

  • Act as the internal point of contact and subject matter expert for all tender-related matters.

  • Negotiate, finalise, and follow up on service agreements with customers to ensure smooth renewals and secure new business.

  • Maintain and contribute to the ongoing development of the CRM system.

  • Support the Senior Leadership Team with tender and contract-related activities.

  • Perform any additional duties relevant to the role as required.

Candidate Profile

Qualifications & Experience:

  • Demonstrated experience in a similar role, particularly within a tender and/or service contract environment.

  • Strong working knowledge of public and private sector tender processes, including bid writing.

Skills & Attributes:

  • Excellent written communication with strong vocabulary and attention to detail.

  • Highly organised, with strong time management and the ability to meet tight deadlines.

  • Resilient under pressure and able to manage multiple priorities.

  • Numerate and confident user of Microsoft Excel.

  • Self-motivated, proactive, and solution-focused.

  • Professional and articulate, able to represent the business confidently to external partners.

Physical Requirements

  • Good overall health and ability to fulfil all required duties effectively.