About the job Service Contracts and Tenders Manager
Job Title: Service Contracts and Tender Manager
Department: Service Department
Reports To: Service Director
Liaises With: Customers, NHS Supply Chain, Internal Personnel, and Suppliers
Key Objectives
Tenders:
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Identify, administer, and manage the full lifecycle of Tenders relevant to the company.
Contracts:
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Develop and manage both new and existing business opportunities within the Service Division.
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Actively seek and capitalise on all potential service contract opportunities to maximise revenue and support departmental growth.
Main Responsibilities
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Lead the identification, administration, and submission process of all relevant tenders.
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Produce high-quality, clear, and concise tender responses using formal business language.
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Act as the internal point of contact and subject matter expert for all tender-related matters.
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Negotiate, finalise, and follow up on service agreements with customers to ensure smooth renewals and secure new business.
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Maintain and contribute to the ongoing development of the CRM system.
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Support the Senior Leadership Team with tender and contract-related activities.
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Perform any additional duties relevant to the role as required.
Candidate Profile
Qualifications & Experience:
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Demonstrated experience in a similar role, particularly within a tender and/or service contract environment.
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Strong working knowledge of public and private sector tender processes, including bid writing.
Skills & Attributes:
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Excellent written communication with strong vocabulary and attention to detail.
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Highly organised, with strong time management and the ability to meet tight deadlines.
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Resilient under pressure and able to manage multiple priorities.
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Numerate and confident user of Microsoft Excel.
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Self-motivated, proactive, and solution-focused.
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Professional and articulate, able to represent the business confidently to external partners.
Physical Requirements
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Good overall health and ability to fulfil all required duties effectively.