Employee Relations Specialist

Job Purpose

• Provide advisory support and manage all employee relations issues for employees and senior management, ensuring compliance with Company policies, employment laws and regulations.

Key Job Accountabilities - I

• Recommend the practical application of policies relating to working conditions, performance management, equal opportunities, disciplinary, grievance and absence management, and assist line managers and supervisors in their understanding.
• Advise supervisors on appropriate actions and strategies relating to ensuring employee discipline and on the proper methods of disciplining and discharging employees. Represent and act as HR focal point for Life Savings Rules violations within the Company. Conduct any other investigations as determined relevant by HR and Ethics and Conflict of Interest Committee, including breaches of Code of Business Ethics Policy and external fraudulent allegations. Support IT department in investigation of IT and Information Security related breaches.
• Coordinate with the Legal department on complex cases and represents HRM as delegated in Investigation committees when required.
• Investigate grievances, harassment, absence, and disciplinary cases; conduct effective interviews of concerned parties, extracts pertinent information, and produce the necessary investigation reports with recommendations. Ensure effective dispute resolution and the promotion of good working relationships.
• Implement the outcome of investigation reports, including the issue of warning letters and contract termination notices.

Key Job Accountabilities - II

• Liaise with the Medical team on employee cases with a medical dimension and follows up on sick leaves and employees medical cases, including recommendation for termination of contract on medical grounds.
• Liaise with employees and/or their families in event of mishaps, accidents, or fatalities to ensure availability of appropriate, timely support and follow up with Personnel Administration Operations team on necessary insurance-related payments to employees and their families. Represent HR as focal point in Crisis Response as required.
• Maintain comprehensive and confidential case records and liaise with subject matter experts on complex cases to coordinate effective close out of those cases. Prepare statistical reports, warnings and advisories as required by HR Management. Conduct effective interviews of concerned parties and prepare and share analysis of general trends for HR Management and Line Managers as appropriate.
• Develop, maintain, and deliver training and coaching sessions to Supervisors and above on effective employee management and employee relations principles including facilitation of Supervisor development training program.
• Create and maintain guidelines and work instructions for areas of the business that are involved with potential discipline of employees or employee investigations, including, Information Security, Al Khor Community, Safety etc.

Qualifications

• Bachelors degree in human resource management, business administration, law, or industrial relations.

Knowledge and/or Experience

• 8 years experience in in employee relations.
• Experience in case management, training, and employee engagement.
• Extensive experience of policy development and facilitation of training.