Corporate Sales Manager - Maison Marou Vietnam

About the position

As Corporate Sales Manager, you will take the lead in managing and growing our portfolio of corporate customerscompanies, institutions, and organizations who purchase for internal use, gifting, or events, not for resale. Youll maintain and deepen relationships with existing clients while developing new partnerships, with a focus on delivering premium service and value. This role is both strategic and hands-on, requiring commercial acumen, service mindset, and strong cross-functional collaboration.

RESPONSIBILITIES

Corporate Customer Management & Experience

• Serve as the key contact for all corporate clients, ensuring a high level of responsiveness, care, and service excellence.
• Tailor solutions for client needsgifting, events, office supply, employee rewardsand manage the full sales process.
• Build loyalty and satisfaction through follow-up, problem-solving, and consistent communication.

New Customer Development

• Identify and engage new corporate clients across industries (e.g., hospitality, finance, education, NGOs, agencies).
• Develop proposals and presentations for gifting packages, special campaigns, and service collaborations.
• Actively grow the pipeline of potential customers through market research, events, and networking.

Sales Strategy & Coordination

• Develop and execute sales plans aligned with company goals and seasonal opportunities.
• Work closely with operations, marketing, and retail teams to ensure smooth execution of corporate orders and experiences.
• Represent Marou with professionalism and passion in meetings, calls, and presentations.

Reporting & Business Insights

• Track sales performance and pipeline activity; provide regular reports and insights to leadership.
• Use data and customer feedback to improve processes, identify trends, and inform strategic planning.
• Support pricing, forecasting, and campaign planning based on client behavior and market context.

IDEAL CANDIDATE TRAIT

Mindset & Approach

• Sales drive: Highly motivated by achieving targets and growing revenue through strategic selling.
• Customer obsession: Places customer satisfaction at the center of decision-making and service delivery.
• Proactiveness: Actively seeks new business opportunities and responds quickly to customer and market signals.
• Operational thinking: Balances big-picture strategy with a deep understanding of day-to-day service execution.
• Value alignment: Embodies Marous valuesfun, authenticity, adventure, collaboration, passion, and integrity.
• Strategic mindset: Connects client needs with long-term business value and prioritizes high-impact actions.

Technical Skills

• Corporate account sales: Skilled in managing sales to companies and organizations for internal use (e.g., gifting, events, office needs).
• Business development: Experienced in identifying, approaching, and converting new corporate customers.
• Customer experience management: Capable of designing and delivering seamless, premium service experiences.
• Sales planning & reporting: Proficient in using CRM tools, tracking sales pipelines, and building strategic sales reports.
• Data-driven decision-making: Uses insights and analytics to inform sales strategy and improve performance.

General Skills

• Relationship building: Skilled at developing trust-based, long-term partnerships with corporate clients.
• Cross-functional collaboration: Works effectively with teams across retail, operations, and marketing to ensure delivery excellence.
• Clear communication: Communicates ideas, proposals, and issues with clarity and confidence.
• Negotiation: Able to close complex deals while maintaining a win-win approach for clients and the company.

Qualifications & Experience

• Sales experience: Minimum 5 years in corporate sales or business development roles.
• Account management: Proven experience managing key accounts and delivering client-focused solutions.
• Strategic sales exposure: Familiar with consultative selling and long-cycle relationship building.
• Industry familiarity: Experience in hospitality, premium retail, or customer-centric service sectors is a strong plus.