Accounts Receivable Coordinator

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Position Overview

Accounts Receivable Controller Supervisor

As an Accounts Receivable Controller Supervisor at Meratus Group, you'll champion credit governance and lead end-to-end control for cargo and document release tied to payment status. This role ensures zero-overdue receivables and protects business integrity through proactive monitoring, issue resolution, and internal coordination. You'll also drive customer engagement, lead process enhancement initiatives, and elevate team performance all while aligning to the company's core values and operational excellence.

Key Responsibilities

• Lead cargo and document release processes, ensuring payment alignment with credit policies
• Coordinate across Finance, Operations, Customer Service, and Document teams for real-time clearance status
• Monitor cash accounts to identify delayed or irregular payments, initiating corrective follow-ups
• Resolve payment discrepancies by root cause analysis and preventive actions
• Maintain open communication with key customers to ensure timely collections and service recovery
• Supervise compliance with internal processes (P3W) and mentor team members to deliver peak performance
• Prepare successors for key roles and foster team learning through coaching and training
• Recommend improvements in AR business processes, automation, and technology adoption
• Identify and report high-risk customers, propose provisions/write-offs, and advise on dunning strategy

Qualifications

• Bachelors degree in Accounting, Finance, Business Administration, or related field
• Minimum 3 years experience in AR supervisory roles within logistics, maritime, or large-scale companies
• Deep understanding of accounts receivable, credit evaluation, and reconciliation practices
• Hands-on experience with ERP platforms (SAP, Oracle, D365) and Excel proficiency
• Strong leadership and people development capabilities
• Analytical thinker with excellent communication and stakeholder management skills
• Process-driven mindset with attention to detail and initiative for improvement

Technical Competencies

• Cargo/Document Release Control
• Credit & Collection Management
• ERP/Financial Systems Proficiency
• Payment Discrepancy Analysis
• Risk Mitigation & Compliance
• Business Process Automation

Soft Competencies

• Leadership & Team Development
• Customer Relationship Management
• Cross-functional Collaboration
• Analytical & Strategic Decision-Making
• Initiative, Accountability & Resilience

Make an Impact Where Finance Meets Operations
At Meratus Group, we drive progress across Southeast Asias maritime and logistics sectors. If you thrive in dynamic environments and bring operational grit to finance leadership, were ready to welcome you aboard.