Job Openings Sales Coodinator Agency

About the job Sales Coodinator Agency

Company Overview

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability


Job Overview

The Sales Coordinator Agency supports the sales function by managing customer relationships, ensuring smooth order execution, and contributing to achieving lifting and revenue targets. The role bridges communication between customers and internal teams to provide seamless service and maintain customer loyalty.

Key Responsibilities

  • Maintain strong relationships with new and existing customers.

  • Coordinate and process customer orders accurately and on time.

  • Confirm orders and align with relevant divisions for smooth execution.

  • Monitor agency lifting performance and prepare regular reports for management.

  • Handle customer complaints promptly and professionally.

  • Collaborate with internal teams to support sales operations.

  • Provide administrative and reporting support as needed.

Qualifications

  • Bachelors degree in any field.

  • 3-5 years of experience in a similar role, preferably in shipping, logistics, or related industries.

Requirements

Technical Skills:

  • Knowledge of order coordination and sales administration.

  • Understanding of shipping and logistics processes is a plus.

  • Ability to analyze data and prepare reports.

Soft Skills:

  • Customer service orientation and relationship-building.

  • Achievement-oriented with attention to detail.

  • Teamwork, collaboration, and effective communication.

  • Problem-solving, flexibility, and self-control under pressure.