Key Account Management (Logistics)

Responsibilities:

• Developing and sustaining solid relationships with key clients that bring in the most income for the company.
• Addressing and resolving key clients complaints.
• Acting as the main point of contact between key clients and internal teams.
• Supervising the account teams assigned to each key client.
• Communicating and collaborating with the advertising, design, marketing, sales, and logistics departments to ensure that key clients needs are met.
• Compiling reports on account progress, goals, and forecasts for account teams and stakeholders.
• Developing a thorough understanding of key clients' needs and requirements and preparing customized solutions.
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each client's long-term goals.

Requirements:

• Bachelor Degree (S1)
• 3 years at the same position
• Background from Logistics/ Freight Forwarding Industry
• Fluent both speaking & writing in English is a must