Sales Support Dili (Mandarin Speaker)

Meratus Group is a leading integrated maritime and logistics operator in Indonesia, pioneering innovative solutions that drive efficiency and sustainability in the industry. With a rich history dating back to 1957, Meratus has evolved into a powerhouse, operating over 45 shipping routes, a fleet of 100 vessels, and a network of container terminals and logistics centers.

At Meratus, we are committed to digitalization, innovation, and transformation, ensuring seamless logistics and maritime services across Indonesia and Southeast Asia. Our customer-centric approach and agile operations empower businesses to navigate complex supply chain challenges with confidence.

We take pride in fostering a dynamic and inclusive workplace, where talented professionals can thrive and contribute to shaping the future of maritime logistics. Join us and be part of a team that is redefining industry standards while making a meaningful impact on global trade and sustainability.

Key Responsibilities

• Provide administrative and customer service support to the sales team.
• Maintain strong relationships with cargo owners and key customers.
• Coordinate with Operations and Customer Service teams to ensure customer requirements are fulfilled.
• Prepare consolidated reports and assist in analysis related to sales, marketing, and customer service activities.
• Act as a liaison between company policies and customer needs.

Qualifications

• Bachelors degree in any field.
• 14 years of experience in a similar role, preferably in shipping or logistics.
• Fluency in Mandarin is a must.
• Willing to be placed in Dili, Timor-Leste.
• Strong attention to detail, analytical skills, teamwork, and customer-focused mindset.