Automation Solutions Analyst

PT Merdeka Copper Gold Tbk. is a leading mining company in Indonesia that specializes in the exploration, development, and production of gold, silver, and copper. We are committed to sustainable and responsible mining practices, and strive to create value for our stakeholders.

Job Overview:

Support business solution initiatives by analyzing user pain points, documenting requirements, assisting in workflow and automation design, supporting pilot execution, and helping functions adopt approved solutions involving automation, AI, reporting, and digital tools.

Key Responsibilities:

• Gather information from users and convert it into structured notes, issue logs, and requirement documents
• Support process and workflow analysis to identify waste, delays, manual effort, and solution opportunities
• Assist in preparing use case summaries, pilot scope, business requirement documents, and action trackers
• Support prototyping and testing activities using approved tools for workflow, automation, AI, and reporting
• Prepare simple dashboards, trackers, and analysis to support project decisions
• Coordinate user feedback, pilot follow-up, and issue closure
• Prepare training material, user guides, communication notes, and rollout support documents
• Help track time savings, cycle time reduction, error reduction, and other value measures
• Maintain disciplined project documentation and follow-up records

Qualifications:

• Bachelor's degree in Information Systems, Computer Science, Industrial Engineering, Statistics, Business, Management, Supply Chain, Finance, or related field
• Experience in business analysis, reporting, automation support, digital projects, PMO, operations support, or similar roles is preferred
• Experience in industrial or operational environment is an advantage
• Exposure to workflow tools, low-code tools, data handling, scripting, or AI tools is strongly preferred
• Exposure to project coordination and user support is an advantage Strong logical thinking and structured problem solving
• Good documentation and note organization ability
• Good Excel capability
• Comfortable learning and using automation and AI tools
• Familiarity with tools such as Power Automate, Power Apps, AppSheet, Apps Script, SQL, Python, BI tools, or similar platforms is an advantage
• Able to support simple prototyping, testing, and solution configuration under guidance
• Able to work with user-side process information and turn it into usable inputs
• Chinese language capability is an advantage
• Placement: Jakarta