Country Community Representative - Colombia

The Country Community Representative reports to the Head of Community and is responsible for overseeing a range of community relations, marketing and communications activities. 

As a key member of the Mexo operations team, this position also supports the Marketing team operations.

Responsibilities

• Community Relations and Outreach

• Responsible for supervising community relations activities and initiatives.

• Provides leadership and support to the Country Ambassadors.

• Supports activities of the Operations & Marketing team.

• Oversees community engagement events internally and externally, including unit briefings & meetups, presentations to community, and liaisons with community KOL's

• Directly supervises the local country ambassadors and supports community engagement activities relating to community engagement activities/events.

• Develops and maintains effective relationships with base and community.

• Manages all special events.

• Directly supervises the Ambassadors Events

• Supports ambassadors involved in special events.

• Oversees the annual Special Event plan.

• Undertakes any secondary tasking and responsibilities deemed necessary for a robust

• Community Engagement program at Mexo.

Desired Knowledge and Experience

• 3-5 years experience managing large online and offline communities

• Excellent organizational and interpersonal skills; demonstrates sensitivity and tact in

• interpersonal relations.

• Good english written and verbal communication skills, including well-developed public

• speaking skills.

• Proven ability to network with community resources, build relationships and create community

• partnerships.

• Willingness to work flexible hours, including evenings and weekends as required.

• Broad knowledge of cryptocurrencies, blockchain and trading required.

Competencies and Behaviours

In order to successfully meet the requirements of the position, the following competencies and

behaviours must be demonstrated:

• Ability to work as a positive team leader, facilitating a team environment through personal

• behaviour, work contributions and the sharing of experience and knowledge.

• Facilitates the development of new ideas and methods for program enhancement and adjusts

• and adapts to changes.

• Maintains a constant awareness of the “client” and exhibits recognition and appreciation of

• their needs with the ability to achieve results.

• Ability to be energetic, resilient and maintain a sense of humour when personal resources are

• challenged.

• Ability to meet deadlines in a timely and efficient manner.

• Effective interpersonal skills under all types of conditions, exhibiting a supportive, positive

• approach.

• Demonstrates a high degree of personal initiative with good planning and organizational skills.

• Maintains timely and accurate files.

• Ability to adjust to the ever-changing needs of the organization and multi-task efficiently.

• Ability to manage a diverse staff and address human resources issues appropriately.

• Demonstrates strong administrative skills and abilities.

• Commitment to related personal and professional development.

Working Conditions

• Client needs and work volume may require more than the scheduled work hours to complete

essential position duties.

• This position may require occasional travel to locations across the country.

• Work may require dealing with emotionally volatile situations.