Front Desk Attendant

Operate the switchboard and handle reception area activities. Serve as the first point of contact with the firm and the office for visitors and callers. Handle all internal and external inquiries and carry out administrative activities of the front office.

Reports to the Office Manager.

Company Name: Strategy&

Location: Beirut, LB

Primary duties and responsibilities
Reception
-Greet visitors, sign in and out on relevant registers
-Receive deliveries and coordinate outside delivery/courier services
-Answer queries from visitors and callers, and refer them to the appropriate person
-Receive and send faxes
-Ensure mail and faxes are distributed to the appropriate person accurately and in a timely manner
-Update phone records, including internal extensions
-Provide conference call booking information to staff
-Book meeting rooms and ensure neatness
-General maintenance of the reception area

Other
-Administrate procedures for new hires i.e. liaise with relevant parties to ensure smooth on-boarding (security pass, phone extension, etc.)
-Work towards being a high-quality internal service provider and ensure that all administrative support requirements are being met
-Handle issues arising around security, maintenance, and office supplies
-Act in accordance with regulations 

-Other administrative duties as required

-Knowledge, skills, and abilities

Qualifications:
-High school certificate (equivalent) or higher
-Must possess a minimum of one-year experience in a front desk or receptionist role

Skills:
-Basic Microsoft Office and G-Suite skills
-Basic keyword skills (at least 25 wpm)
-Strong organizational skills
-Excellent communication and interpersonal skills
-Must possess a professional telephone manner
-Demonstrated ability to work under pressure
-Demonstrated ability to work on own initiative
-Demonstrated team player
-Must possess a warm, friendly and professional demeanor