R&Q Senior Manager

Our client is a leading global consulting firm, helping the world's top businesses, governments and organizations. Looking for a new "

R&Q Senior Manager" in their Beirut office.

This position reports to Strategy& R&Q Partner, Chief Risk Officer
,Head of Business Operations Team, Senior Director of Finance and Business Operations

Primary duties and responsibilities

Advise and support the Strategy& engagement teams and IFS on the various risk and quality activities

• Act as the senior point of contact for all Strategy& R&Q related matters, promptly advise and work with
• the engagement teams to resolve issues and escalate when appropriate. Working in close collaboration with the Head of business operations team and the Stategy& LoS R&Q partner and central R&Q teams as necessary
• Attend and contribute to panels where Stategy& are leading as well as other LoS panels where Stategy& are supporting, by identifying the reputational, confidentiality, conflicts of interest, commercial risks and any potential risks and challenges associated with the proposal, the scope of work and/or the client and accordingly supporting the team on how to mitigate them
• Review and provide risk input to thought leadership pieces
• Provide approvals related to proposal submissions where R&Q processes have not been fully completed
• Consider the risks associated with accepting non-standard terms within client contracts as well as
• subcontractor agreements and provide relevant input, including suggested safeguards, and approvals
• Consider the risks associated with accepting unlimited liability contracts and provide relevant input to the engagement team on the risk mitigation matrix
• Build trusted relationships across client-facing teams and other IFS teams, acting as a dedicated R&Q business advisor to Partners and staff
• Conduct training sessions to partners, staff and business operations team to increase awareness on processes and policies including 1-2-1 briefing sessions with new Partners
• Facilitate workshops and trainings initiated by the central R&Q team, in close coordination with the Head of business operations team
• Provide R&Q support to acquisitions within Strategy& during due diligence in addition to preparing and implementing integration activities.

Lead and manage the implementation of the Risk and quality policies and processes across Strategy&

Engage with the various LoS R&Q representatives as well as the central R&Q teams on various topics:

• Independence, data protection, compliance, NIS, etc
• Evaluate existing and newly launched R&Q processes and new systems; closely work with central R&Q
• management team to streamline the workflow, system functionalities and processes for Strategy&
• Act as the liaison between Strategy& IFS departments (Business Operations, Human Capital, MarkComms,
• others) and the central R&Q team on facilitating key risk processes, taking an active role in such conversations to clarify requirements/process
• Consider new requirements in relation to Risk & Quality for Strategy&, design the process and/or guidance, gain Strategy& R&Q Partner and CRO approval and implement
• Support the central R&Q team to deliver the annual Engagement Compliance Review (ECR) and Engagement
• Quality Review (EQR) programmes for Strategy& and support on Business Reviews as well as any other audit managed by the central R&Q team
• Work with other R&Q teams on xLoS projects as needed
• Attend monthly R&Q team meetings and contribute to the agenda as needed
• Collaborate with the Stategy& Head of Business Operations team and various BOMs to coordinate on yearly audits (ECR, EQR, Business reviews, etc...)

Knowledge, skills, and abilities

• Bachelors or masters degree in risk management
  
  
• 10 years+ of relevant experience in management consulting or a professional services environment working in
  risk management in Big 4 companies
  
  
• Expertise understanding the types of risks that management consulting faces reputationally, financially, the permissibility of services and how these are mitigated or managed by the firm
  
  
• A self-starter who has a positive attitude, creative and willing to think of new and innovative approaches to solve problems and deliver high-quality work
  
  
• Strong organizational skills and attention to details with good project management skills, able to handle effectively multiple priorities and meet tight deadlines
  
  
• Ability to provide pragmatic advice, whilst protecting the firm by understanding the importance of the firms red lines
  
  
• Self-confident communicator who can adapt their style for different audiences and across multiple channels
  
  
• Ability to work collaboratively across teams and build relationships with stakeholders at all levels, while being able to influence with self-confidence partners and senior teams
  
  
• Excellent verbal and written communication skills with the ability to effectively articulate complex ideas
  
  
• Proficiency in MS office and Google Suite productivity tools (drive, G-suite, etc...)
  
  
• Proficient in English and Arabic