Senior Account Manager

Our client is a Jeddah based social business consultancy & social media agency that offers social media marketing strategies, campaigns, content, management, metrics, & personal branding, seeking to hire a new Senior Account Manager-Offline at their office. 

This position reports to the Associate Account Director / Account Director

General

• Manages a portfolio of client accounts and supervises the ongoing activities related to them
• Manages, reviews progress and delivers the clients advertisement projects
• Conducting meetings with the clients on regular basis for projects status, workflow assessment, and concerns/opportunities discussion
• Establishes solid relationships with new clients and maintaining and nurturing business relationships with existing clients.
• Develops solid commercial proposals to convince potential and existing clients to use the agencys services
• Identifies accounts whose revenue may be shrinking to address any at risk clients and reach out to these accounts to ensure they are retained
• Monitors work performance of colleagues and setting KPIs
• Negotiates contracts and closes agreements
• Suggests ways to increase clients engagement with agency
• Designs a well-structured and clear brief based on facts and insights, including core messages and message takeout
• Understands the clients target audience and can identify and explain their mindsets
• Implements account strategies, leading on projects from conception to final execution
• Ensures High quality production is efficiently delivered to clients
  Maintains solid clients relationships and serve as the point of contact and liaison for clients management
  
  
• Leads on campaign briefings and brainstorming sessions and ensures proposals are completed with the highest quality
  
  
• Briefs the Media Team on campaigns and ensures the require material is provided in a timely manner
  
  
• Briefs the Production Team on campaigns and ensures the outcome is on brief
  
  
• Manages the financial cycle of quotation requests, sending invoices and collecting payments
  
  
• Any other tasks will be required by manager or admin for future. 

Reporting

• Prepare reports timely and accurately to meet SC requirements, policies and standards.
• Ensure all monthly, quarterly, and annual reports are submitted on time.
• Work with manager in all matters related to Management Reporting.
• Supervise the routine CS task in the Team on day-to-day basis

People Management

• Take ownership and actively engages in team member development; demonstrating thoughtful planning to increase individual skill sets by setting smart objectives
• Provide support and training of subordinate staff as required.
• Train new account executives effectively
• Communicate with other departments,vendors and customers

Core Competencies

• Teamwork
• Problem analysis/Problem Solving
• Customer service
• Efficiency Orientation
• Attention to detail and accuracy
• Respect of Confidentiality (agency / client)
• SC Policies & Procedures

Managerial Competencies

• Leading and Developing Others
• Planning & Organizing
• Decision Making.
• Creativity and Creative Thinking
• Financial Awareness