Residencies, Work permits and Visas Administrator

Handle UAE residencies, work permits and visas along with other relevant travel-related documents. Reports to the Residencies, Work permits and Visas Specialist. 

Location: Dubai, UAE

Company: Strategy& ME

Primary duties and responsibilities
-Support manager on all residencies and visas renewals and submissions
-Support manager on relevant communication with new hires, leavers, and requesters
-Timely escalate issues to manager and suggest relevant solutions
-Maintain an updated database of staff residencies, visas, etc. Tag renewal due dates and ensure timely action accordingly
-Update staff records: passport copies, photos, university degrees, IDs, etc. as well as for their family members and share all records with relevant parties and peers on real-time basis
-Prepare client staff and dependents files to apply before relevant authorities
-Schedule staff appointments as needed including medical exams, submissions and retrievals and allocate
-PROs in liaison with RWV specialist for Abu Dhabi and Dubai
-Superuser of DIFC and ADGM portals, master service requests submissions, status updates, new fees release and reflect data updates on Google drive
-Regularly check with recruiting and Employee Relations for updates on new hires to launch visas and residencies applications
-Cover for other RWV team members as needed and during their weekends
-Additional tasks as assigned by the management

Knowledge, skills, and abilities
Qualifications:
-A minimum of 2 years degree or equivalent 2-3 years of experience
-Sound knowledge of UAE local jurisdictions pertaining to Residencies and 

Foreigners Affairs
Skills:
-Good knowledge in computer skills namely in MS Office and GSuite
-Strong sense of initiative
-Must possess a sleeves rolled-up approach and a can do attitude
-Good communication and interpersonal skills
-Demonstrated ability to work under pressure
-Demonstrated ability to work on own initiative
Team player
-Must possess a warm, friendly and professional demeanor
-Must possess a strong and assertive character