Customer Service (mGanik Care)

WERE HIRING: CUSTOMER SERVICE ONLINE

Are you someone who thrives on helping people, solving problems, and creating positive experiences? Do you believe that compassionate communication and attention to detail can make all the difference in healthcare? If youre ready to be the friendly voice and trusted guide for our patients, we want you on our team.

Our clinic is dedicated to providing top-quality care and support to every patient who walks through our doors or reaches out online. Were looking for a Customer Service Online whos passionate about delivering clear information, genuine care, and timely assistance through Phone, WhatsApp, and social media.

WHAT YOU'LL DO

• Be the first point of contact by answering messages from patients and their families on WhatsApp (Call & Chat) and social media.
• Provide clear and empathetic explanations about treatments, care procedures, and clinic services via chat and phone calls.
• Keep things organized by recording and managing leads data from WhatsApp and social media platforms.

WHAT YOU BRING

• Bachelors degree in Communication, Business Administration, or related fields. Background in Nutrition would be a plus point.
• At least 1 year of experience working as a Customer Service professional.
• Excellent interpersonal and communication skillssomeone who listens, explains, and connects with kindness.
• A sharp eye for detail, quick thinking, and a service-first mindset.
• Willingness to work in shifts to support our patients around the clock.
• Comfort and familiarity with WhatsApp and social media tools.
• Bonus points if youre available to start right away.

WHY JOIN US?

Because here, youre not just answering messagesyoure helping people feel supported and informed during important moments. If you believe that great service can change lives, and youre ready to be part of a caring team that values your skills, lets chat.