Job Openings Loan Program Officer

About the job Loan Program Officer

Loan Program Officer

At a Glance

Time Commitment: Full-Time, 37.5 hours/week
Experience Level: Intermediate, Mid-Career
Team: Mountain Housing Opportunities Loan Fund
Salary: $50,000-$65,000/year + benefits
Location: Asheville, NC

The Opportunity

Mountain Housing Opportunities (MHO) has delivered affordable housing solutions for income-limited homeowners and renters in and around Buncombe County since 1988. In 2013, MHO created a CDFI Loan Fund that provides secondary financing to income-qualifying households throughout Buncombe, Henderson, Madison, and Haywood Counties. MHO is currently seeking a customer-facing Loan Program Officer to administer the program, as well as build community partnerships. 

Position Summary

The Loan Program Officer is responsible for direct lending services to clients of Mountain Housing Opportunities, Inc, a local nonprofit operating in Asheville, NC. The Loan Program Officer assists in implementing the agency's Down Payment Assistance Program and Affordable Homeownership Program, which together, develop homes, improve neighborhoods, and provide low-interest mortgage financing for low-income homebuyers. The job requires technical knowledge in mortgage lending, private and government housing loan program requirements, and reporting systems.

Duties and Responsibilities

  • Maintain a working knowledge of loan and grant programs and loan products which could best serve clients looking to purchase a home.
  • Provide direct program services, including but not limited to the following:

- Originate loan applications for clients

-Process loan applications, verify credit reports and applicant income

-Underwrite and present complete loan applications to the Loan Fund Manager for loan approval, ensuring that all packages have required materials and documentation

-Prepare closing documents and coordinate closings

  • Coordinate with the Loan Fund Manager in developing, expanding, and managing the Loan Program.
  • Provide direct review of MHO Loan Policies in all lending activities for the agency, make recommendations to the Loan Fund Manager.
  • Participate actively in homebuyer education programs and housing fairs of partner agencies.
  • Assist in regular reporting on the loan portfolio to the Board, Real Estate & Finance Committee, and program funders.
  • Prepare documentation needed to meet requirements of public and private funders, government agencies, lenders, and others needed to assist homebuyers in timely manner.
  • Implement proper client file set-up, maintenance, closeout, and monitoring, including project budgeting, required reports, legal documents, and other program/funder requirements.

These duties are not totally inclusive and are subject to change at any time based upon business need and/or direction.



A bachelors degree in business administration, finance or a related discipline is preferred. Two or more years of increasingly responsible experience within a similar work environment such as nonprofit real estate finance, loan and grant programs, commercial banking, or other financial institutes lending programs. A combination of equivalent education and experience is acceptable.


  • Excellent written, oral communication and interpersonal skills and the ability to present professionally at all times as a representative of MHO.
  • Working knowledge of mortgage product underwriting guidelines, and ability to learn technical guidelines for federal, state, and local programs utilized by the Loan Fund.
  • Proven excellent organization and math skills.
  • Demonstrated ability and commitment to work with diverse community of homebuyers, financial institution, funders, and other constituent partners.
  • Demonstrated commitment to collaborating with community organizations and, including history of volunteer civic or community involvement.
  • Ability to work with government and other funder regulations, including required documentation.
  • Be adept in using technology to optimize efficiencies in lending and communication practices.
  • Proficient and experienced with Microsoft Office applications; particularly Word, Excel, and Outlook or other similar programs.
  • Ability to interact and articulate effectively and confidently with individuals at all social/economic levels who access MHO services as well as other members of the community.