Civiledge Data Admin

The Civiledge Data Admin will be is responsible for the efficient administration support and data entry for the registered training organization (RTO).

Tasks and responsibilities will include but not be limited to:

Administration:

• checking student files for compliance and completeness

• Following up on student file missing items

• Following up administration requirement with trainers

• Filing and archiving student files

• General administration tasks as requested.

Scheduling:

• Contact student for confirmation of availability.

• Email student job details and respond to confirmation.

• Assign students to job tickets.

• Update student job hours on a spreadsheet.

• Retrieve job tickets from Alloc8.

Data entry into SMS (aXcelerate):

• Student information

• Training outcomes

• Survey data.

• Student information (enrolment form, White Card EOI, evidence form, LLN form etc.)

Communicating with students and clients:

• Back up support handling general emails and telephone enquiries

• Responding to prospective client and student enquiries

• Email communication.

1. Checking student files for compliance and completeness.
2. Following up on student file missing items.
3. Following up administration requirement with trainers
4. Filing and archiving student files.
5. General administration tasks as requested.
6. Entering in student information, training outcomes and survey outcomes.
7. Communicating with students and clients including emails and telephone enquiries.