Accounts Receivable Team Lead

Discover your 100% YOU with MicroSourcing!

Position: Accounts Receivable Team Lead
Location: Global One, Eastwood, Quezon City
Work setup & shift: Onsite | Day Shift

Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role:
As a Accounts Receivable Team Lead, you will:

• Manage a national debtor ledger, making 50+ daily calls/emails to reduce aged debt (60+ days) and maintain DSO under 40 days.
• Supervise, coach, and onboard AR Officers, conducting weekly call monitoring, 1-on-1 performance reviews, and queue management.
• Resolve complex account disputes, reconcile misallocated payments, issue credits, and enforce "stop supply" account holds.
• Manage group inboxes, clear unapplied cash/credits, run daily aging reports, and upload invoices to portals (Coupa, Ariba).
• Conduct ASIC/CreditorWatch solvency checks, manage PPSR registrations, lodge Proof of Debt forms, and process DCA/bad debt write-offs.
• Prepare Aged Trial Balance (ATB) reports, track team KPI dashboards, and act as 2IC to the Debt Collection Manager.

What You Need:
Non-negotiables

• AR Leadership & Coaching: Proven experience leading Accounts Receivable teams, conducting call audits, and driving team KPI targets.
• Hands-on Collections Mastery: Strong track record managing B2B/B2C ledgers to achieve DSO (<40 days) and overdue targets (<5%).
• PPSR & Legal Compliance: Solid understanding of PPSR, ACCC debt collection guidelines, ASIC searches, and insolvency procedures.
• E-Invoicing & ERP Proficiency: Experience using enterprise ERP systems, collection platforms, and e-invoicing portals (Coupa, Ariba).
• Negotiation & Dispute Resolution: Strong negotiation skills to resolve complex billing disputes with internal and external stakeholders.

Preferred skills/expertise

• Prior experience in industrial gas, equipment hire, logistics, distribution, or multi-branch B2B sectors.
• Experience using Pronto Xi ERP software.
• Advanced MS Excel skills for ledger reconciliations and ATB report modeling.
• Formal qualifications in Accounting, Credit Management (AICM), or Business Administration.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/