Administration Support Officer

he purpose of the Administrative Support role is to ensure the smooth and efficient operation of the organization by

providing comprehensive administrative assistance across various departments. This role plays a crucial part in facilitating

day-to-day activities, managing essential processes, and supporting teams to achieve their goals effectively. Administrative

support professionals are instrumental in maintaining accurate records, coordinating important tasks such as scheduling,

reporting, and document management, and acting as a central point of contact for internal and external stakeholders. By

offering reliable and proactive support, the Administrative Support role contributes to the overall productivity, compliance,

and success of the organization.

Role Purpose:

Provide comprehensive administrative support to the school's staff, faculty, and management team. This includes

but is not limited to managing calendars, scheduling meetings, taking minutes, preparing correspondence, and

handling inquiries.

Maintain accurate and up-to-date records and databases, ensuring data integrity and confidentiality. Conduct regular

internal checks to ensure data accuracy. Handle sensitive information with discretion and adhere to data protection

policies.

Assist in generating and compiling reports, including but not limited to enrollment statistics, financial reports, and

other relevant data. Prepare presentations and documents for meetings and presentations if it is applicable.

Manage students' enrollment files, including but not limited to conducting MOE ENROLL, updating student records,

and ensuring compliance with enrollment procedures and regulations.

Ensure compliance with regulatory requirements for students' visa record-keeping, proactively following up on any

incorrect, expiring, or expired visas.

Ensure adherence to regulatory requirements for students' insurance record-keeping, manage the insurance

purchasing process, and proactively follow up on any expiring or expired insurance.

Conduct internal audits to review processes, policies, and compliance standards. Identify areas for improvement and

recommend solutions to enhance efficiency and effectiveness.

Monitor and follow up on payments from students, parents, and external parties. Coordinate with the finance

department to ensure timely and accurate payment processing.

Coordinate accommodation bookings, invoicing, and any other activities related to accommodation arrangements.

Ensure all arrangements meet the standards and services level.

Provide support related to UPELT assessment tasks.

Ensure that attendance monitoring and follow-up procedures are carried out following regulatory requirements and

internal policies and procedures.

Issue relevant letters when necessary, e.g. warning letters, attendance letters, and enrolment confirmation letters,

communicate this to the relevant parties if applicable, and file to the students' files by following the guidelines.

Assist with additional administrative tasks and projects as assigned by supervisors or management.

Skills and Experience

The ideal candidate must have strong attention to detail, strong communication skills, multitasking skills, analytical skills, and
the ability to work with large sets of data. Ability to work to tight deadlines and change priorities. Proficient in Microsoft
Office Suite, with good experience in utilizing PowerBI and CRM software.T