Ad Operations & Campaign Management Supervisor

Discover your 100% YOU with MicroSourcing!

Position: Ad Operations & Campaign Management Supervisor
Location: Harton, Parañaque
Work setup & shift: Hybrid | Nightshift


Why join MicroSourcing?

You'll have:

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Job Summary:

The Ad Operations & Campaign Management Supervisor is responsible for overseeing the execution and delivery of programmatic media campaigns across global markets while providing leadership and guidance to the Ad Operations team.

This role works closely with Account Management and Revenue teams to ensure campaigns are trafficked, deployed, monitored, and optimized effectively while maintaining operational accuracy and scalability. The Supervisor will oversee campaign execution workflows, enforce quality assurance standards, and support process improvements to ensure campaigns are delivered efficiently and at scale.

The ideal candidate is operationally strong, highly detail-oriented, and capable of managing multiple campaign workflows while mentoring team members and ensuring accurate tagging, tracking, and reporting alignment to support campaign success.

Key Responsibilities

Campaign Execution & Ad Operations Leadership

• Oversee trafficking and deployment of digital media campaigns across programmatic platforms.
• Supervise campaign deployment across publisher environments, ensuring accurate tagging, tracking, and readiness prior to launch.
• Ensure timestamp tracking, tagging implementation, and rigorous QA validation across campaigns.
• Monitor live campaigns and proactively identify delivery, pacing, or technical issues that may impact performance.
• Oversee campaign swaps, environment rotations, and deployment updates as required.
• Provide guidance, quality control, and support to Ad Operations team members handling campaign workflows.

Campaign Management & Cross-Team Collaboration

• Partner with Account Managers to execute managed-service media plans.
• Review and maintain documentation across order forms, deployment sheets, and campaign tracking matrices.
• Ensure reporting inputs align with campaign performance data and timestamp records.
• Oversee campaign billing reconciliation and internal delivery tracking processes.
• Serve as an escalation point for operational or technical campaign issues.

Process Improvement & Operational Scalability

• Help standardize execution workflows to support higher-frequency campaign deployments.
• Maintain coordination and operational accuracy across global time zones, including U.S. and EMEA teams.
• Support the development and maintenance of internal documentation and operational playbooks.
• Identify opportunities to improve campaign execution processes, automation, and operational efficiency.
• Support client-facing teams in a back-office capacity to ensure seamless campaign delivery.

Qualifications

• 3–5 years of experience in Ad Operations, Campaign Management, or Media Operations.
• Prior experience supervising, mentoring, or guiding team members is preferred.
• Familiarity with programmatic platforms and ad servers (e.g., DV360 or similar).
• Experience trafficking IAB display and video ad units.
• Strong QA, troubleshooting, and campaign optimization skills.
• Advanced proficiency in Microsoft Excel or Google Sheets.
• Ability to manage multiple campaign workflows simultaneously.
• Strong attention to detail and operational discipline.
• Process-driven with strong documentation habits.
• Ability to coordinate work across global time zones.
• Strong collaboration and communication skills when working with cross-functional teams.

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About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

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